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Low hanging branches and root lifting pavement

Reported via mobile in the Tree Requires Pruning category anonymously at 14:10, Mon 3 July 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4744384.

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The tree outside No 62 Stembridge has low hanging branches that hit the parked cars also the roots are lifting the pavement and the base around the tree us extremely uneven.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 14:11, Mon 3 July 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 13:15, Tue 4 July 2023

  • Any update as to when this is rectified. Paintwork on vehicles is being scratched due to the low branches.

    Posted anonymously at 10:21, Sat 29 July 2023

  • Thank you for your comments. I am sorry it is not possible to give an exact time frame for completion of the works given we are at the busiest time of the year for trees but the contractor will endeavour to carry out the works as soon as possible. If are concerned that your vehicle is being damaged, I enclose below our insurance details; Please contact our Insurance department who will be able to help you submit a claim. The London Borough of Sutton handles compensation claims made against the London Borough of Bromley Council. If you wish to make a claim, please follow the link below to their website for more information: https://www.sutton.gov.uk/ -/ insurance-service The above link will take you to the Sutton site where you can complete an online claim form. The insurance e-mail and telephone details are below: Insurance@bromley.gov.uk 020 8770 5353

    Posted by Bromley Council at 13:26, Fri 11 August 2023

  • Hi There Is there any update to this at all? The branches are not only hitting cars, but I have seen pedestrians walk into them as they are low hanging and above the pavement.

    Posted anonymously at 08:18, Sat 2 September 2023

  • My apologies for the delays in completion of the works which are in hand to be completed by the contractor as a priority.

    Posted by Bromley Council at 14:59, Fri 15 September 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 12:17, Mon 9 October 2023

This report is now closed to updates from the public. You can make a new report in the same location.