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Horrific pothole broke my wheel

Reported via desktop in the Potholes / Highway Condition category anonymously at 19:14, Thu 25 May 2023 using FixMyStreet Pro

Sent to Northamptonshire Highways less than a minute later. FixMyStreet ref: 4597357.

Roads are not fit for purpose - hit a 6-7-inch deep pothole with particularly sharp trailing edge here on Monday 22nd May, at under NSL speeds, and was deep/sharp enough to shatter my wheel and ruin my tyre.

Inner rim on wheel has bent where I couldn't avoid the pothole, rim has also been ripped open, tyre no longer retains air. New wheels/tyres required - will be putting in a claim as pothole has been identified but NOT fixed, unacceptable.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 19:15, Thu 25 May 2023

  • Investigation: Completed (Scheduled Maintenance) - Firstly, we are sorry to hear about your vehicle. The carriageway defect doesn’t meet the criteria for an urgent repair, however based on the new information we have received, we have carried out an assessment and can confirm that a permanent repair will be carried out in the next seven days. Should you be requesting financial assistance in repairing your vehicle; you may wish to pursue an insurance claim against North Northamptonshire Council as the local highway authority. This can done by contacting the Council’s Insurance Team by email: highwaysinsurance@northnorthants.gov.uk. or by post at: Insurance Services, North Northamptonshire Council, Sheerness House, 41 Meadow Road, Kettering, Northamptonshire, NN16 8TL.

    State changed to: Closed

    Posted by Northamptonshire Highways at 08:43, Thu 1 June 2023

This report is now closed to updates from the public. You can make a new report in the same location.