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Broken, Loose handrail

Reported via mobile in the Public Right of Way footpath category anonymously at 22:13, Monday 8 May 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4529771.

Handrail on the stairs to houses is loose. My 83 year old father fell on the stairs, as he was using the handrail for stability to ascend the stairs.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 22:14, Monday 8 May 2023

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 15:56, Wednesday 10 May 2023

  • Thank you for your further comments regarding this issue. Bromley are aware of the significant volume of works raised and outstanding with our contractor and we are continuing to monitor and liaise with them over this outstanding schedule of works. Our Officers are not able to give precise timeframes to individual jobs at this moment but are continuing to undertake regular safety inspections and check any reported issues. We will continue to work with our contractor to ensure that all outstanding jobs are addressed as quickly as they are able

    Posted by Bromley Council at 12:23, Monday 3 July 2023

  • The wooden rails have been temporarily fixed by my husband as they had come away from the metal posts completely and were on the floor. The boards will still need replacing as they are slowly rotting. The boards in question are on the right of the stairs leading up from the road to the path in front of 33 & 35. Considering the fall my 83 year old father had because of these rails, I am shocked nothing was done to prevent another accident and that no comment other than the general update notification was forthcoming.

    Posted anonymously at 19:02, Thursday 20 July 2023

  • We have investigated this report and have made contact with the report originator to outline further details. This report is now closed on FixMyStreet.

    State changed to: No further action

    Posted by Bromley Council at 14:54, Friday 18 August 2023

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