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Road surface breaking up

Reported in the Road or pavement defect category by Bruce Goatly at 16:12, Mon 24 February 2014

Sent to Merton 4 minutes later

The road surface of Chapter Way, which is made of bricks, has for some time been breaking up as a result of heavy traffic turning into the KFC/Pizza Hut area. The recent persistent rain has made the situation much worse by softening the underlying materials, and the surface is now deeply rutted and distorted, with some bricks missing entirely (and a plastic bottle has even replaced one of the bricks). Loose bricks on the surface of a road, even one with a 10mph speed limit, cannot be safe. It needs repair work done on it as a matter of urgency.

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  • Another photograph of the junction, showing rutting and distortion of the road surface, and missing bricks.

    Posted by Bruce Goatly at 16:14, Mon 24 February 2014

  • A more general photograph after rain, showing the rutting more clearly.

    Posted by Bruce Goatly at 16:15, Mon 24 February 2014

  • Thank you. Chapter Way is private and not maintained by the London Borough of Merton. Kind regards Traffic and Highways

    Posted by Traffic and Highways at 21:26, Mon 24 February 2014

  • Good Afternoon, Chapter Way has not been adopted by the London Borough of Merton and is a private street. The repairs for the road will be undertaken by the developer/owner of the site. Please pass this issue to them directly.

    Posted by at 21:30, Mon 24 February 2014

  • Still open, via questionnaire, 16:32, Mon 24 March 2014

  • Not a very helpful response from the council, is it? No information is given on who actually owns the street, and I haven't been able to find out online. So it's basically hard luck if someone's car gets damaged by a loose brick, or if someone trips and falls over in the street.

    Posted by Bruce Goatly at 10:46, Thu 10 April 2014

  • We would suggest that you contact the Managing Agent for this development. They should be responsible for the maintenance of communal areas. Kind regards Traffic and Highways

    Posted by Traffic and Highways at 16:34, Thu 10 April 2014

  • My thanks to the Traffic and Highways Department. Unfortunately I haven't been able to find out who the Managing Agent for the Abbey Mills development is, so I am no further along. I'd be happy to take it further if I had more information.

    Posted by Bruce Goatly at 16:58, Sat 19 April 2014

  • Still open, via questionnaire, 17:06, Mon 21 April 2014

  • Still open, via questionnaire, 17:53, Mon 19 May 2014

  • I have now spoken to local estate agents. It seems that this problem involves three separate parties: the owners of the land, the managers of the estate and the owners of the various properties on the estate. These is no prospect of a speedy resolution because the parties (particularly the first) do not seem anxious to talk about how much the work will cost and how the costs will be divided up. So I see no point in pursuing this myself - I don't live on the estate but am merely a concerned onlooker. I just hope it doesn't take someone getting injured before something is done.

    Posted by Bruce Goatly at 17:53, Mon 19 May 2014

  • According to the local estate agents, the Managing Agent is called Gateway, but there is a case to be made for the council applying pressure, especially now that the surface has a substantial hole three inches deep and maybe eight or nine bricks are missing (see the photo). If damage or injury is caused by this serious defect in a highway, I can't see the council evading some degree of responsibility. And Gateway wouldn't care to be sued.

    Posted by Bruce Goatly at 21:54, Sun 13 September 2015

  • Well, white lines have been painted round the worst bits of surface breakup, so there does seem to be some progress. It may be time for cautious optimism.

    Posted by Bruce Goatly at 17:18, Fri 2 October 2015

  • The junction of Chapter Way and the entrance to KFC and Pizza Hut is becoming dangerous - some of the bricks are now almost completely clear of the road surface and could easily dislodge or cause damage to vehicles or pedestrians. There has to all appearances been no attempt to repair the road anywhere along Chapter Way.

    Posted by Bruce Goatly at 17:58, Sun 8 May 2016

  • The situation in the junction is going from bad to worse: in the middle of the road there's a very large depression, as can be seen by the puddle after rain. A half-hearted attempt at fixing the bricks halfway across the junction (see previous report) has nevertheless left some seriously displaced bricks sticking up in the other half. This is a pretty poor show and is becoming increasingly hazardous.

    Posted by Bruce Goatly at 20:16, Mon 6 February 2017

  • There is now a loose brick in the depression. How long will it be before it gets kicked up and hurts someone or causes damage?

    Posted by Bruce Goatly at 22:42, Fri 24 February 2017

  • After a half-hearted attempt at mending the degraded surface with tarmac, at least a couple of the bricks have become completely dislodged, as can be seen at the side of the road. This is a completely unsustainable situation that will require a full repair to the road and proper underpinning to prevent a recurrence. On past evidence the chances of this happening would appear to be infinitesimal.

    Posted anonymously at 14:22, Tue 9 January 2018

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