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Tree overhanging property that is posing a risk to building

Reported via mobile in the Tree Requires Pruning category by Christopher Powell at 11:05, Sat 15 April 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4442308.

There is a tree at the rear of my property that over time has grown in size and has additional weight due to vines growing on the tree. This is getting progressively worse and is now leaning significantly over my garden fence and over my out-building. I spend a lot of time in this building with family and friends and we believe the tree poses significant risk to both property damage and health and safety.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 11:06, Sat 15 April 2023

  • To help us action and resolve this issue please could further information be provided as comments to this report. For example information such as a house number or street light column number can greatly help us to correctly identify the location while further details such as the nature and scale of an issue (especially dumped rubbish) assists us co-ordinating an appropriate response.

    State changed to: No further action

    Posted by Bromley Council at 10:32, Mon 17 April 2023

  • The property address is 119 Birch Tree Avenue, West Wickham, Kent, BR49EQ

    Posted anonymously at 12:31, Mon 17 April 2023

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 14:12, Mon 24 April 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 13:07, Wed 26 April 2023

  • Following confirmation that your contractor will take action can I please have an update on what this action is and when it has been scheduled for. Many thanks Chris

    Posted anonymously at 20:16, Fri 5 May 2023

  • Thank you for the comment, this has been referred to the contractor to fell the tree to ground level. Sadly the contractor will set a date to remove the tree in the coming months, they do not provide that information to us.

    State changed to: No further action

    Posted by Bromley Council at 13:18, Thu 11 May 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 21:56, Fri 26 May 2023

  • Hi there, I have received a message stating that appropriate action has been taken to resolve the issue, however there have been no works undertaken to remove or carry out remedial works on the tree. Please can this be investigated

    Posted anonymously at 10:46, Mon 19 June 2023

  • Thank you for the comment, Appropriate action means this has been passed on to our contractors to complete the works raised. The work has been added to a list to complete that the contractors will get round to.

    Posted by Bromley Council at 18:03, Tue 20 June 2023

  • Good evening, After reporting an overhanging tree causing a risk to my property and Health and Safety back in April, there has still been no action and the issue remains unresolved. Can someone please come back to me with how and when this is going to be addressed. Many thanks, Chris

    Posted anonymously at 19:10, Fri 1 September 2023

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 14:59, Fri 15 September 2023

  • We apologise for the delay. The contractor has been instructed to undertake the required works. Thank you for your patience and understanding.

    Posted by Bromley Council at 09:57, Wed 20 September 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 09:57, Wed 20 September 2023

  • Can someone please provide an update on when the works are due to taken place. Concerns have been raised since April, and with weather worsening over the autumn and winter, I am increasingly concerned with the threat posed to my property and to anyone who may be inside.

    Posted by CHRISTOPHER POWELL at 05:51, Tue 24 October 2023

  • We are unable to provide time frames for the works as they attend hundreds of jobs across the borough every month. Please be assured this is on their list of works.

    Posted by Bromley Council at 08:49, Tue 24 October 2023

  • Thank you for your continued patience whilst we work to resolve your issue.

    Posted by Bromley Council at 11:37, Mon 4 December 2023

  • Good evening, I'm following up once again for an update. The overhanging tree was reported in April of last year and this has still not been addressed despite being told that a contractor has been instructed to take action. We are having more regular storms/strong winds and I have serious concerns that if this is not addressed urgently that the tree is likely to fall and cause significant damage to my property. I'd really appreciate it this could be prioritised to avoid damage and potential harm to anyone inside the out-building. Many thanks, Chris

    Posted anonymously at 20:27, Sunday 21 January 2024

  • We know this works is outstanding and have asked the contractors to prioritise. We cannot give a time frame for its completion.

    Posted by Bromley Council at 11:28, Tuesday 23 January 2024

  • My apologies for the delays in the completion of the works. The contractor has unfortunately claimed the work as completed which a site visit has established works has not been completed. The contractor has been issued with service failure to rectify this which we are working with the contractor to resolve this as soon as possible.

    Posted by Bromley Council at 12:23, Monday 4 March 2024

  • Good afternoon, This is really frustrating as I have highlighted on several occasions that the work is not complete. Can you please confirm a timescale to resolve this. The tree is getting worse and is significantly overhanging my property which as highlighted previously poses the risk of significant damage and cost, plus endangerment to anyone inside the out-building which is used regularly. If this isn't addressed urgently, it is certain to cause damage.

    Posted anonymously at 13:13, Monday 4 March 2024

  • Please accept our apologies. The contractor has been chased up for the service failure raised for the uncompleted works and will prioritise their completion. Thank you for your patience.

    Posted by Bromley Council at 11:11, Monday 18 March 2024

  • Good morning, I am following up again as this is still yet to be rectified and I want to flag once again how urgent this is due to risk to my property. It has been over a year since I reported the issue. Please can someone urgently move this forward and resolve the issue with your contractor.

    Posted by CHRISTOPHER POWELL at 05:39, Wednesday 1 May 2024

  • As previously advised, we are aware of this outstanding issue. Please be assured that we are working to resolve this quickly.

    Posted by Bromley Council at 11:26, Wednesday 1 May 2024

  • Thank you for your continued patience whilst we work to resolve this enquiry.

    Posted by Bromley Council at 08:29, Tuesday 18 June 2024

  • Can you please confirm the latest on this and when the contractors are due to come out. I appreciate there are other issues in Bromley that need to be resolved, however this has been ongoing since April last year. Apparently your contractor has also been booked in since last April. I do not understand how this is taking so long. This tree is getting progressively worse and I have serious concerns of the risk this poses. Please can this be addressed with immediate effect.

    Posted anonymously at 09:39, Tuesday 18 June 2024

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 14:37, Thursday 20 June 2024

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