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Uneven crossing

Reported via desktop in the Road Defect category anonymously at 13:41, Monday 27 March 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4364071.

On 20th March just after 12:20 I was crossing the High Street at the lights near The Partridge Pub (I was crossing going towards the Pub) when I sustained a fall. My ankle twisted on the uneven crossing and I tripped and fell,sprawled across the road. I visited the Beckenham Beacon the following morning as my left foot was swollen and I was unable to put any weight on it. Following a x-ray I was informed that I had sustained an aversion fracture which will take 4-6 weeks to heal. I am seeking compensation for the injury to my foot. I have a photo of the crossing which I will forward if needed.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 13:42, Monday 27 March 2023

  • The fracture sustained was an 'Avulsion Fracture'

    State changed to: Open

    Posted anonymously at 13:46, Monday 27 March 2023

  • Any request for compensation relating to an issue on a Bromley maintained highway must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    Posted by Bromley Council at 16:19, Monday 27 March 2023

  • Further works are necessary to resolve the issue and have been scheduled for action.

    State changed to: In progress

    Posted by Bromley Council at 17:39, Wednesday 10 May 2023

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