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Uneven crossing

Reported via desktop in the Road Defect category anonymously at 13:41, Mon 27 March 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4364071.

On 20th March just after 12:20 I was crossing the High Street at the lights near The Partridge Pub (I was crossing going towards the Pub) when I sustained a fall. My ankle twisted on the uneven crossing and I tripped and fell,sprawled across the road. I visited the Beckenham Beacon the following morning as my left foot was swollen and I was unable to put any weight on it. Following a x-ray I was informed that I had sustained an aversion fracture which will take 4-6 weeks to heal. I am seeking compensation for the injury to my foot. I have a photo of the crossing which I will forward if needed.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 13:42, Mon 27 March 2023

  • The fracture sustained was an 'Avulsion Fracture'

    State changed to: Open

    Posted anonymously at 13:46, Mon 27 March 2023

  • Any request for compensation relating to an issue on a Bromley maintained highway must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    Posted by Bromley Council at 16:19, Mon 27 March 2023

  • Further works are necessary to resolve the issue and have been scheduled for action.

    State changed to: In progress

    Posted by Bromley Council at 17:39, Wed 10 May 2023

  • Bromley Council are aware of the issues at this location. This road has already been included in the Council's schedule of major highway maintenance works programme. In the interim the condition of the highway will continue to receive regular safety inspections and any necessary work undertaken accordingly, specific issues in the road should be reported with location details as new reports via https://fix.bromley.gov.uk for investigation.

    State changed to: No further action

    Posted by Bromley Council at 11:29, Mon 10 July 2023

This report is now closed to updates from the public. You can make a new report in the same location.