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Pot hole

Reported via mobile in the Road Defect category anonymously at 13:41, Saturday 25 February 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4262907.

Hole in road, next to the lower half of the letter W of the SLOW road marking. Please repair.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 13:42, Saturday 25 February 2023

  • Bromley Council are aware of this issue as it has already been reported to us via FixMyStreet or by telephone. The issue will be investigated and resolved within our service standards: fixservices Thank you once again for using 'FixMyStreet' to report this fault. If this problem persists, please provide further comments to the report.

    State changed to: Duplicate

    Posted by Bromley Council at 13:22, Monday 27 February 2023

  • When will this be repaired please, hole still remains.

    State changed to: Open

    Posted anonymously at 19:00, Sunday 19 March 2023

  • Please bear with us. These works are still outstanding with our Minor Works contractor and will be completed soon.

    State changed to: Duplicate

    Posted by Bromley Council at 09:16, Wednesday 29 March 2023

  • 42 days ago this was reported, hole is now big and deep and carriageway is in a dire state here. Please can this whole section of road be resurfaced as there are holes everywhere and surface is falling apart.

    State changed to: Open

    Posted anonymously at 12:02, Monday 10 April 2023

  • Thank you for your further comments regarding this issue. Bromley are aware of the significant volume of works raised and outstanding with our contractor and we are continuing to monitor and liaise with them over this outstanding schedule of works. Our Officers are not able to give precise timeframes to individual jobs at this moment but are continuing to undertake regular safety inspections and check any reported issues. We will continue to work with our contractor to ensure that all outstanding jobs are addressed as quickly as they are able.

    State changed to: In progress

    Posted by Bromley Council at 12:11, Monday 10 April 2023

  • A absolute joke of a service you and your contractor are providing. Seriously. When will these works happen please? Some clarity on WHEN this will be done rather than the formulaic responses that we’re being fed would be appreciated.

    Posted anonymously at 20:56, Tuesday 11 April 2023

  • A suggestion for Bromley Council: Seeing as these mythical contractors of whom you speak seem reluctant to do any work, maybe you could reapportion some of the £2.5 million you've made from yellow box fines over just the past 12 months, and offer that to them: it might hurry them up a bit? Or use just a tiny fraction of the huge increase in council tax you've imposed on everyone in the borough? You have the means to pay, we know that. So there's clearly an endemic failing within the council in terms of putting the necessary motions in place to get these serious road hazards fixed. In any case, this has all been screen grabbed and will be used as evidence when the inevitable serious accident happens due to Bromley Council's abject dereliction of duty. Such incidents are preventable with the appropriate remedial action; you are consistently failing to take that action. Nobody wants there to be an accident (this is why we keep reporting these issues to you - and being ignored!) - but it's inevitable now, as there are countless hazardous potholes throughout the borough, which are being left to worsen for months and months - and so It's going to be important to have all of the dates and information to hand, to prove negligence on the part of the council when needed. I hope this record of neglect can also be used by motorists to cross-charge the council for any damage to vehicles caused by potholes. I'll be sharing this on the appropriate local forums and social media groups so that it can be used for any claims against the council.

    Posted anonymously at 23:34, Tuesday 25 April 2023

  • Bromley Council, please advise how we can get a specific update on this, rather than just copy-and-paste template responses, which we know are being rolled out as a delaying tactic. Do we need to submit a freedom of information request to find out which contractors you use and what timescales have been discussed / set in place? This has gone on for way too long now and it needs to be escalated: you need to provide some transparency in terms of timescales because residents aren't willing to put up with this any longer.

    Posted anonymously at 14:25, Thursday 27 April 2023

  • More info here for anyone that wants to follow it up: the council uses JB Riney as a contractor - you can contact them for an update via And if you want to make a formal complaint and / or register your concerns with the council re this pothole and others in the area, you can do so by emailing They have to respond within five days. The more people that contact them, the more chance we have of getting these issues fixed. Sadly, it looks like people power / pressure is the only route left now: the fact we pay millions in council tax on top of all the funding they've been granted from government to fix these issues is having no effect.

    Posted anonymously at 15:20, Thursday 27 April 2023

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