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Roots lifting pavement moving residents post

Reported via desktop in the Tree roots lifting pavement category anonymously at 11:13, Fri 24 February 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4260248.

Tree never been pruned, roots moving gate post please can this be looked in to

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 11:14, Fri 24 February 2023

  • Thank you for your enquiry. Works are raised to have the tree pruned which has been issued to the contractor. If you have any concerns that the tree is causing damage to your property boundary, please click on the below link to complete an insurance claim form: https://www.bromley.gov.uk/ customer-services/ insurance-claims

    Posted by Bromley Council at 10:56, Wed 8 March 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 10:56, Wed 8 March 2023

  • Thank you for your patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 08:40, Tue 18 April 2023

  • Thank you for your continued patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 10:44, Mon 5 June 2023

  • The works are in hand to be completed as a priority, thank you for your patience.

    Posted by Bromley Council at 12:49, Mon 24 July 2023

  • The works are in hand to be completed by the contractor as a priority, thank you for your continued patience

    Posted by Bromley Council at 13:30, Fri 15 September 2023

  • Thank you for your patience whilst we work to resolve your issue.

    Posted by Bromley Council at 14:28, Thu 2 November 2023

  • The works are in hand to be completed as a priority, thank you for your patience.

    Posted by Bromley Council at 08:34, Fri 15 December 2023

  • My apologies the enquiry has an unresolved status, works are in hand to standard prune the tree which is in hand to be completed by the contractor. Thank you for your patience.

    Posted by Bromley Council at 10:44, Monday 5 February 2024

  • Please accept our apologies for the delays. These works have been removed from our incumbent contractor and given to a third party contractor. We anticipate these will be completed within the next 6 to 8 weeks.

    Posted by Bromley Council at 14:38, Wednesday 13 March 2024

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 16:20, Friday 5 April 2024

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