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Pothole has caused tyre puncture and damage to alloy

Reported via desktop in the Road Defect category anonymously at 12:10, Thursday 23 February 2023

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4257554.

There are extremely large potholes on the edge of the road which are difficult to avoid down such a narrow lane.

When attempting to avoid oncoming traffic I have hit one of the large potholes causing a puncture in my tyre and damage to my alloy. The tyre needs to be replaced and as the alloy is bent this needs to be fixed, this will come at a cost.

Please advise how this will be addressed and how I can be compensated for this damage?

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 12:10, Thursday 23 February 2023

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 15:02, Thursday 2 March 2023

  • Any request for compensation relating to an issue on a Bromley maintained highway must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    Posted by Bromley Council at 14:26, Monday 13 March 2023

  • We have investigated this report and believe no further action is required at this time. The issue may be below our investigatory levels or may no longer be present. If this problem persists, please provide further comments to the report.

    State changed to: No further action

    Posted by Bromley Council at 15:03, Monday 10 April 2023

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