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Tree outside 2d needs pruning

Reported via desktop in the Tree Requires Pruning category anonymously at 11:53, Mon 20 February 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4248149.

Moderated by Bromley Council at 15:14, Wed 22 February 2023

Caller stated Tree Team promised last year this tree would be pruned original complaint March 22

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 11:54, Mon 20 February 2023

  • Thank you for your enquiry. All of the trees on this road are due to be pruned at some point during 2023 as part of our insurance pruning cycle.

    Posted by Bromley Council at 15:29, Mon 20 February 2023

  • Thank you for using FixMyStreet to report your concerns to Bromley.

    State changed to: No further action

    Posted by Bromley Council at 15:31, Mon 20 February 2023

  • Hello, I am not satisfied with your response and the fact that you have closed this case.

    I first contacted you last year in April 2022 and got the response saying that works would be completed in 2022. I then phoned you in June and August in 2022. It is now February 2023, the works are still not done and similarly to last year I get exactly the same response with no date being offered.

    The trees are growing well into into the windows of houses 2D and 2C. The branches obscure light, and hit the the windows. Moreover during dry summers like we had in 2022 these trees present real danger to the foundations of the houses.

    I am attaching the photos that show how the trees look now and last Summer. I hope it is evident that the works are long overdue.

    I am also attaching the screenshot of email response that you provided last year.

    I urge you to look into this case and provide me with more precise ETA of when the tree pruning works will be done. Can you please do that ?

    I also would like to stress that it is important to get these works done before leaves appear again this Spring.

    State changed to: Open

    Posted anonymously at 22:49, Mon 20 February 2023
    Moderated by Bromley Council at 15:14, Wed 22 February 2023

  • Thank you for your update. The trees on this road are on a 3-yearly insurance pruning cycle. Our records show that they were last pruned in 2020, so they are due to be pruned again this year. Our contractor is currently working through a backlog of work, and they will commence work on this road as soon as they can. We're therefore unable to provide a precise date, however, they will be pruned this year.

    Posted by Bromley Council at 15:23, Wed 22 February 2023

  • Hello, thank you for your response.

    I do not think that your records are correct - these trees were last time pruned on 9 May 2019.

    This means that this coming spring the pruning will be 1 year overdue.

    For your convenience, I am now attaching the photos of the works as they were being carried out in May 2019. Note that time and geographical information is preserved in the files attached. And is confirmed by separated screenshot.

    I urge you to prioritize the pruning works ahead of backlog in timely manner and plan for the works to be carried out this Spring.

    Please can you treat this case with priority and get back to me with more precise estimates ?

    Posted anonymously at 22:55, Wed 22 February 2023

  • Thank you for your update. Our contractor is currently working through a backlog of work, and they will commence work on this road as soon as they can. We're therefore unable to provide a precise date, however, they will be pruned this year.

    Posted by Bromley Council at 13:41, Mon 6 March 2023

  • State changed to: Closed

    Updated by Bromley Council at 11:44, Mon 17 April 2023

  • Hello Bromley Council Team,

    I have noticed that signs have been attached to the trees across the road, indicating that work will be carried out shortly.

    However, I wanted to bring to your attention that the trees across the road were last pruned 3 years ago, while the trees next to 2D were pruned 4 years ago .

    Could you kindly confirm if the trees next to 2D (which is the subject of this inquiry) will also be pruned at the same time?

    Thank you.

    State changed to: Open

    Posted anonymously at 21:04, Wed 19 April 2023

  • Thank you for your enquiry. All of the trees on this road are due to be pruned at some point during 2023 as part of our insurance pruning cycle.

    Posted by Bromley Council at 11:34, Wed 26 April 2023

  • We have investigated this report and have made contact with the report originator to outline further details. This report is now closed on FixMyStreet.

    State changed to: No further action

    Posted by Bromley Council at 12:21, Mon 19 June 2023

This report is now closed to updates from the public. You can make a new report in the same location.