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Tree Requires Pruning

Reported via desktop in the Tree Requires Pruning category anonymously at 08:41, Tue 14 February 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4230612.

Tree at back of property are dropping large branches which has damaged property. Please can the trees be looked into and pruned back where possible.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 08:42, Tue 14 February 2023

  • Resident called back he knows it is only a few days since he reported this tree but it is 10ft in height and his wife is very concerned it is going to come down onto their property. It has already damaged some of the tiles.

    Posted anonymously at 11:28, Fri 17 February 2023

  • Thank you for your enquiry, works are raised to the trees adjacent to your boundary which have been issued to the contractor and in hand to be completed. Please complete an insurance claim form for the damage to roof tiles, please click on the below link to start this process: https://www.bromley.gov.uk/ customer-services/ insurance-claims

    Posted by Bromley Council at 11:30, Tue 21 February 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 11:30, Tue 21 February 2023

  • Resident has called as they are wanting an update when the contractors to take the appropriate action, they have had more branches come down on to the property. Resident would like someone to contact them as soon as possible.The wife is concerned the tree will come down on the house when the weather is bad.

    Posted anonymously at 08:48, Tue 21 March 2023

  • I am sorry it is not possible to give an exact time frame, the contractor is in hand to visit site as a priority to cut sever ivy, to cut back both trees to boundary, removing any dead and damaged branches. Thank you for your patience.

    Posted by Bromley Council at 08:31, Wed 22 March 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 11:35, Fri 31 March 2023

  • Nothing has been resolved and the contractors have not attended. Please can this be looked into as a matter of urgency as they are looking like they could damage the property especially with the wind and the weight of the ivy on one of the trees.

    State changed to: Open

    Posted anonymously at 14:21, Fri 31 March 2023

  • Thank you for your comments. According to our records the contractor has undertaken works, a site visit will be organised to inspect them which you will be updated after the visit.

    State changed to: Investigating

    Posted by Bromley Council at 12:57, Thu 6 April 2023

  • Resident called to chase report, resident is worried another tree could fall into the property, please can this be looked into urgently and resident contacted

    Posted anonymously at 10:46, Tue 2 May 2023

  • Thank you for your comments. A site visit has been undertaken and the works prescribed to sever ivy and cut back from boundary have been undertaken as specified.

    State changed to: No further action

    Posted by Bromley Council at 13:26, Wed 3 May 2023

  • Resident has called back as they feel the tree needs pollarding as some of the branches are still falling off the tree, there is still dead parts on the tree, they would also like it in writing that the tress are safe and wont cause any more damage to the property,

    State changed to: Open

    Posted anonymously at 08:58, Fri 5 May 2023

  • Our contractor has been notified to take the appropriate action.

    State changed to: In progress

    Posted by Bromley Council at 11:44, Fri 12 May 2023

  • Thank you for your comments, pollarding is used with the training of young trees, given that the sycamore have grown up in a woodland setting with crown break considerably higher, unfortunately it is not viable. The contractor has been instructed to return to site, to prune the trees by cutting back to boundary and removing all dead/damaged branches.

    Posted by Bromley Council at 11:44, Fri 12 May 2023

  • Thank you for your patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 10:06, Mon 26 June 2023

  • Thank you for your continued patience whilst we work to resolve your issue.

    Posted by Bromley Council at 11:04, Fri 11 August 2023

  • The works are in hand to be completed as a priority, thank you for your patience.

    Posted by Bromley Council at 09:43, Fri 6 October 2023

  • Thank you for your continued patience whilst we work to resolve your issue, the works are in hand to be completed by the contractor as a priority.

    Posted by Bromley Council at 08:55, Mon 20 November 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 13:07, Friday 12 January 2024

This report is now closed to updates from the public. You can make a new report in the same location.