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Various strands- letters being churned out

Reported via mobile anonymously at 16:07, Fri 10 February 2023

Sent to Blaby District Council and Leicestershire County Council less than a minute later. FixMyStreet ref: 4221492.

Team To request a look into letters churned out from Sheffield area Especially BT EE Whilst they are powerful as advertised on envelope Ordinary people are following up why we were missold in 2018 for example Have had WiFi cut July 2020 for example But the company still takes money without resolving It's not right And we need it properly responding to

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Updates

  • I understand that you think Xxxxx advice is an option but I can assure you xxxxxx advice , xxxxxxx advice has never treated our information APPROPRIATE this side of the border of the United Kingdom

    I shall write to HOL about Legislation

    Error correction quote

    Quote

    No Legislation exists which can protect a householder from recieving it - if postage has been paid - xxxx mail is legally obliged to deliver all addressed mail which include mail addressed

    "To the occupier" as well as mail personally addressed

    End quote

    Posted anonymously at 03:20, Wed 22 February 2023

  • Absolutely Unresolved Await refund 2018 2019 2020 2021 2022 2023

    Posted anonymously at 20:40, Fri 10 March 2023
    Still open, via questionnaire

  • Absolutely Unresolved Await refund 2018 2019 2020 2021 2022 2023 Letters being churned out But we wait full refund from 2018

    Posted anonymously at 22:11, Sat 8 April 2023
    Still open, via questionnaire

  • Quote Has your problem been fixed? 3 months ago, you reported a problem using FixMyStreet.

    Help us keep FixMyStreet up to date by letting us know whether the problem has been fixed yet:

    End quote

    Unresolved at this stage but in progress

    Posted anonymously at 23:39, Sat 6 May 2023
    Still open, via questionnaire

  • Team We described it yesterday as IRREVERSIBLE impact Quote Has your problem been fixed? 4 months ago, you reported a problem using FixMyStreet.

    Help us keep FixMyStreet up to date by letting us know whether the problem has been fixed yet:

    Not fixed End quote

    We continue to monitor

    Posted anonymously at 08:49, Sun 4 June 2023
    Still open, via questionnaire

  • Unresolved Referred to BT BT/open reach BT/EE BT TNT Unresolved at this stage

    Posted anonymously at 09:23, Sun 2 July 2023
    Still open, via questionnaire

  • Unresolved Referred to BT BT/open reach BT/EE BT TNT Unresolved at this stage

    Posted anonymously at 19:27, Sun 30 July 2023
    Still open, via questionnaire

  • Unresolved Quote Has your problem been fixed? 7 months ago, you reported a problem using FixMyStreet.

    Help us keep FixMyStreet up to date by letting us know whether the problem has been fixed yet:

    Not fixed

    End quote Quote unfair terms or practices which affect peoples’ ability to make choices. End quote

    Unfair terms and practices by various*

    We have

    Quote Make sure you have taken all other courses of action to raise your issue, or to get your problem solved. For example, contact the relevant central Government department, and relevant officers at your local councils. End quote Waiting for accurate information

    Posted anonymously at 19:38, Sun 27 August 2023
    Still open, via questionnaire

  • Team We did bcc Necessary representative of our choice Then we kept CEO updated And team The July 2020 was significant It was a matter of trust but we didn't have that restoration of So At this stage Quote Make sure you have taken all other courses of action to raise your issue, or to get your problem solved. For example, contact the relevant central Government department, and relevant officers at your local councils. End quote Waiting for accurate information Thank you for asking

    Posted anonymously at 21:18, Sun 24 September 2023
    Still open, via questionnaire

  • Team Unresolved but it's been explained Seemingly landlines are not needed But It's not working fair for everyone And If its not working for everyone Then its not working Quote Has your problem been fixed? 9 months ago, you reported a problem using FixMyStreet.

    Help us keep FixMyStreet up to date by letting us know whether the problem has been fixed yet:

    Not fixed End quote

    What we asked was originally fair But nothing after was - fair N.o.t.h.i.n.g Unresolved at this stage Thank you for asking

    Posted anonymously at 22:14, Sun 22 October 2023
    Still open, via questionnaire

  • They took away everything IE number, texts, watsapp access All because - they mis - sold in 2018 And kept taking money till we had none Highly Unethical practices If it's happening in one organisation it must be happening in heaps

    Posted anonymously at 03:56, Mon 20 November 2023
    Still open, via questionnaire

  • Unresolved Quote They took away everything IE number, texts, watsapp access All because - they mis - sold in 2018 And kept taking money till we had none Highly Unethical practices If it's happening in one organisation it must be happening in heaps End quote

    Posted anonymously at 14:04, Mon 18 December 2023
    Still open, via questionnaire

  • It seems that the government ploughed into the organisation and the organisation took on remit of umbrella of all other service So effectively the organisation misselling in 2018 remaining Unresolved in 2020 Kept taking money for not providing any service Till there was no income Then the Nov 2020 poor signal company which never responded appropriate seemed to advertise and take over everything So there was no resolution for us as witnesses But we continue to monitor where it's not working for everyone because it wasn't working for us Quote The UK has been influential in the EU in developing these rights, and the UK's 2015 Consumer Rights Act builds on EU consumer law principles. It sets out a coherent framework of consumer protections across the spectrum of consumer goods, services and digital content supply contracts. https://assets.publishing.service.gov.uk › ...PDF Consumer Protection - GOV.UK End if

    Posted anonymously at 15:53, Monday 15 January 2024
    Still open, via questionnaire

  • Report pending for advertising standards Where it is not working for everyone it's not working for us Quote Has your problem been fixed? 1 year, 1 month ago, you reported a problem using FixMyStreet.

    Help us keep FixMyStreet up to date by letting us know whether the problem has been fixed yet:

    Not fixed

    End quote

    Unresolved at this stage

    Posted anonymously at 19:17, Monday 12 February 2024
    Still open, via questionnaire

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