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Handrail collapsed

Reported via Android in the Public Right of Way footpath category by Ralph Ambrose at 14:44, Wednesday 1 February 2023

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4193288.

The posts supporting the handrail have rotten through and the handrail has collapsed.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 14:45, Wednesday 1 February 2023

  • Bromley Council are aware of this issue as it has already been reported to us via FixMyStreet or by telephone. The issue will be investigated and resolved within our service standards: http://www.bromley.gov.uk/ fixservices Thank you once again for using 'FixMyStreet' to report this fault. If this problem persists, please provide further comments to the report.

    State changed to: Duplicate

    Posted by Bromley Council at 17:53, Wednesday 1 February 2023

  • Old lady fell on to the bank this morning, because there was no hand rail. This was vandalised at approx 1430, on Sunday 29th January 2023, you would be able to see culprits on Norris skips CCTV.

    Posted anonymously at 17:24, Friday 3 February 2023

  • I see another report that the lower section is missing - https://www.fixmystreet.com/ report/ 4122325 I am reporting further deterioration and that the entire rail now needs to be reinstalled. Please could this be given urgent attention, especially in light of the comments above?

    State changed to: Open

    Posted by Ralph Ambrose at 18:53, Friday 3 February 2023

  • The order for this repair has been raised with the Council’s contractor and remains outstanding within their planned schedule of works.

    Please continue to bear with us. We anticipate an early resolution to this report from this point in time.

    Thank you for using Fix My Street.

    State changed to: In progress

    Posted by Bromley Council at 08:42, Wednesday 8 February 2023

  • Please note that as of yesterday afternoon no progress had been made. It is now 10 weeks since the last update. Please could advise on the timescale for repairs to this handrail?

    Posted by Ralph Ambrose at 11:06, Wednesday 19 April 2023

  • The order for this repair has been raised with the Council’s contractor and remains outstanding within their planned schedule of works.

    Please continue to bear with us. We anticipate an early resolution to this report from this point in time.

    Thank you for using Fix My Street.

    Posted by Bromley Council at 14:22, Thursday 20 April 2023

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