Investigating
Bus stop
Reported via mobile in the Shelter Damaged category by Craig Blacha at 00:53, Mon 9 January 2023 using FixMyStreet Pro
Sent to Northamptonshire Highways less than a minute later. FixMyStreet ref: 4102850.
Bus stop missing sides when glass hasn’t been replaced.
Updates
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
State changed to: Investigating
Posted by Northamptonshire Highways at 00:54, Mon 9 January 2023
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Investigation: Completed (Scheduled Maintenance) - Good morning. Thank you for reporting this. Sorry, it is already on our maintenance list to be repaired. My apologies for the lengthy delay, which is due to high demand for bus stop/shelter repairs and insufficient funding. Yours sincerely, David Chambers
State changed to: Closed
Posted by Northamptonshire Highways at 08:46, Mon 9 January 2023
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Investigation: Ongoing (Scheduled Maintenance) - Good morning. Thank you for reporting this. Sorry, it is already on our maintenance list to be repaired. My apologies for the lengthy delay, which is due to high demand for bus stop/shelter repairs and insufficient funding. Yours sincerely, David Chambers
State changed to: Investigating
Posted by Northamptonshire Highways at 18:12, Tue 16 May 2023
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Is over a year an acceptable response time ?
Posted by Craig Blacha at 10:10, Saturday 3 February 2024
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Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
Posted by Northamptonshire Highways at 10:10, Saturday 3 February 2024
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Investigation: Ongoing (Scheduled Maintenance) - Good afternoon,
As said in our last message we have insufficient funds and the number of shelters that are in need of repair are very high, this is in no way an excuse, we understand the amount of time you have waited is inexcusable, please accept our apologises but know that it is still on our list and is not forgotten.
Kind Regards
Vicky-Rose
Good morning. Thank you for reporting this. Sorry, it is already on our maintenance list to be repaired. My apologies for the lengthy delay, which is due to high demand for bus stop/shelter repairs and insufficient funding. Yours sincerely, David Chambers
Posted by Northamptonshire Highways at 16:08, Friday 9 February 2024
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