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Tree fallen.

Reported via mobile in the Tree Requires Pruning category anonymously at 11:02, Mon 2 January 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4076058.

I tried to report problem with fallen oak tree behind 37 and 37a DerryDowns earlier but location didn’t seem to be correct on confirmation email. The trees that need immediate attention are at the top of St Mary Cray recreation ground. They back onto our houses. They pose an immediate health and safety hazard to our properties. As I said earlier a large chunk of tree fell into the park a few days ago. The two oak trees need checking for safety. The piece that fell was large enough to have killed someone.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 11:03, Mon 2 January 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 14:15, Thu 5 January 2023

  • Thank you for your patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 13:13, Tue 7 February 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 07:22, Fri 17 February 2023

  • This issue has not yet been resolved. The trees branches are overhanging my garden and also my neighbours. This involves 37 and 37a DerryDowns and will need to be accessed from our back gardens to do the job. It is unsafe in the gardens as some of the pieces are dead and could cause serious injury. It is an oak tree and needs professional attention immediately please. My neighbour has also lodged a separate complaint.

    I tried to add a photo but unable to do so. If you want to book an appointment to view the tree please contact me on 07837239580 in a morning.

    Posted anonymously at 12:39, Fri 17 February 2023

  • My apologies that this issue is not resolved. The contractor has been instructed to return ASAP to deadwood trees from inside your boundaries, with team supplied with your mobile number to organise access.

    State changed to: In progress

    Posted by Bromley Council at 13:51, Tue 21 February 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 13:53, Tue 21 February 2023

  • Thank you for your patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 12:48, Thu 6 April 2023

  • Thank you for your continued patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 15:58, Thu 18 May 2023

  • Thank you for your continued patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 11:20, Mon 3 July 2023

  • The works are in hand to be completed as a priority, thank you for your patience.

    Posted by Bromley Council at 15:31, Fri 25 August 2023

  • My apologies for the delays in the completion of the works which are in hand to be completed by the contractor as a priority. Thank you for your patience

    Posted by Bromley Council at 09:55, Mon 23 October 2023

  • Thank you for your continued patience whilst we work to resolve your issue, the works are in hand to be completed by the contractor as a priority.

    Posted by Bromley Council at 10:47, Mon 4 December 2023

  • Due to three recent storms which has resulted in a high volume of tree related emergency callouts which the teams are making progress working their way through. The storm clear up process may impact causing delays for routine works raised for enquiries. The contractor is in hand to visit site. Thank you for your patience.

    Posted by Bromley Council at 11:56, Monday 29 January 2024

  • Please accept or sincere apologies for the delay. These works have been removed from our incumbent contractor and given to a third-party contractor. We anticipate this will be completed within 6-8 weeks.

    Posted by Bromley Council at 12:20, Thursday 15 February 2024

  • My apologies, the works have been issued to the third party contractor who is in hand to remove dead/damaged branches which overhang the boundary line. Thank you for your patience.

    Posted by Bromley Council at 11:47, Wednesday 3 April 2024

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 09:59, Thursday 16 May 2024

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