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Pickhurst Rise - Two potholes

Reported via mobile in the Road Defect category anonymously at 12:49, Fri 30 December 2022 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4068767.

Outside 298-300 Pickhurst Rise, road surface is breaking up and two holes have formed, please repair.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 12:49, Fri 30 December 2022

  • We have investigated this report and believe no further action is required at this time. The issue may be below our investigatory levels or may no longer be present. If this problem persists, please provide further comments to the report.

    State changed to: No further action

    Posted by Bromley Council at 14:04, Fri 30 December 2022

  • Two holes here are deteriorating - please can they be repaired before they both turn into deep holes.

    State changed to: Open

    Posted anonymously at 14:51, Sat 25 February 2023

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 11:49, Fri 10 March 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 10:31, Tue 14 March 2023

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    Posted by Bromley Council at 10:35, Tue 14 March 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 10:41, Tue 14 March 2023

  • Jobs have been raised and should be completed shortly. Thank you for your patience.

    Posted by Bromley Council at 11:37, Thu 23 March 2023

  • Work has been programmed and should be carried out before the end of April. Thank you for your patience.

    Posted by Bromley Council at 17:11, Wed 29 March 2023

  • We are working with our contractor to ensure this work is carried out shortly. Thank you for your patience.

    Posted by Bromley Council at 18:31, Tue 4 April 2023

  • Bromley are aware of the significant volume of works raised and outstanding with our contractor and we are continuing to monitor and liaise with them over this outstanding schedule of works. Our Officers are not able to give precise timeframes to individual jobs at this moment but are continuing to undertake regular safety inspections and check any reported issues. We will continue to work with our contractor to ensure that all outstanding jobs are addressed as quickly as they are able.”

    Posted by Bromley Council at 11:53, Thu 13 April 2023

  • Thank you for your patience. We are aware work is not yet completed.

    Posted by Bromley Council at 11:35, Tue 18 April 2023

  • We are working with our contractor to ensure this work is completed. Thank you for your patience.

    Posted by Bromley Council at 18:39, Thu 20 April 2023

  • A suggestion for Bromley Council: Seeing as these mythical contractors of whom you speak seem reluctant to do any work, maybe you could reapportion some of the £2.5 million you've made from yellow box fines over just the past 12 months, and offer that to them: it might hurry them up a bit? Or use just a tiny fraction of the huge increase in council tax you've imposed on everyone in the borough? You have the means to pay, we know that. So there's clearly an endemic failing within the council in terms of putting the necessary motions in place to get these serious road hazards fixed. In any case, this has all been screen grabbed and will be used as evidence when the inevitable serious accident happens due to Bromley Council's abject dereliction of duty. Such incidents are preventable with the appropriate remedial action; you are consistently failing to take that action. Nobody wants there to be an accident (this is why we keep reporting these issues to you - and being ignored!) - but it's inevitable now, as there are countless hazardous potholes throughout the borough, which are being left to worsen for months and months - and so It's going to be important to have all of the dates and information to hand, to prove negligence on the part of the council when needed. I hope this record of neglect can also be used by motorists to cross-charge the council for any damage to vehicles caused by potholes. I'll be sharing this on the appropriate local forums and social media groups so that it can be used for any claims against the council.

    Posted anonymously at 23:40, Tue 25 April 2023

  • Bromley Council, please advise how we can get a specific update on this, rather than just copy-and-paste template responses, which we know are being rolled out as a delaying tactic. Do we need to submit a freedom of information request to find out which contractors you use and what timescales have been discussed / set in place? This has gone on for way too long now and it needs to be escalated: you need to provide some transparency in terms of timescales because residents aren't willing to put up with this any longer.

    Posted anonymously at 14:24, Thu 27 April 2023

  • More info here for anyone that wants to follow it up: the council uses JB Riney as a contractor - you can contact them for an update via enquiries@jbriney.co.uk. And if you want to make a formal complaint and / or register your concerns with the council re this pothole and others in the area, you can do so by emailing csc@bromley.gov.uk. They have to respond within five days. The more people that contact them, the more chance we have of getting these issues fixed. Sadly, it looks like people power / pressure is the only route left now: the fact we pay millions in council tax on top of all the funding they've been granted from government to fix these issues is having no effect.

    Posted anonymously at 15:19, Thu 27 April 2023

  • Can you believe this was reported 129 days ago??? Absolutely ridiculous. Can I get the name and contact details of the individual(s) at the Council in charge of this please?

    Posted anonymously at 15:30, Mon 8 May 2023

  • Yes - it's clear that this now needs to move to an external investigation. This was a very simple fix back in December and there's absolutely no justification for it being delayed for almost five months, with strings of empty promises and false deadlines posted by the council on here. Questions now need to be asked, and not by the poor exhausted residents on here, but by the proper authorities. Hopefully this will be handed up the chain later this month (work is in progress to arrange that - and it really is; not like when the council make false promises as a delaying tactic!) and the council will be held to account.

    Posted anonymously at 16:40, Mon 8 May 2023

  • Posted anonymously at 11:10, Tue 9 May 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 19:57, Thu 18 May 2023

  • Five months to fix these holes and to just ram home how useless they are, Riney still can’t tidy up after completing the job. The barriers left on pavement outside no 237 used during the works need removing.

    State changed to: Open

    Posted anonymously at 13:22, Fri 26 May 2023

  • Our contractor has been notified to take the appropriate action.

    State changed to: In progress

    Posted by Bromley Council at 11:33, Tue 30 May 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 11:28, Thu 1 June 2023

  • The uselessness continues. The barriers are still there. Shall we try again??

    State changed to: Open

    Posted anonymously at 11:43, Sat 3 June 2023

  • Maybe relocate them to some of the worst potholes in Bromley (e.g. by the Elm Tree pub; at the top of Mead Way) and see if we can lure JB Riney there to fix them? Seeing as the council are doing sweet f all.

    Posted anonymously at 13:28, Sat 3 June 2023

  • Good morning. I have requested that these barriers are collected urgently.

    Posted by Bromley Council at 07:50, Tue 20 June 2023

  • Our contractor has been notified to take the appropriate action.

    State changed to: In progress

    Posted by Bromley Council at 07:51, Tue 20 June 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 18:47, Thu 22 June 2023

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