Pothole

Updates

• Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

  State changed to: In progress

  Posted by Bromley Council at 12:41, Sat 24 December 2022

• Our contractor has been notified to take the appropriate action.

  Posted by Bromley Council at 09:32, Thu 29 December 2022

• The order for this repair has been raised with the Council’s contractor and remains outstanding within their planned schedule of works.

  Please continue to bear with us. We anticipate an early resolution to this report from this point in time.

  Posted by Bromley Council at 08:56, Wednesday 8 February 2023

• Appropriate action has been taken to resolve the issue.

  State changed to: Fixed

  Posted by Bromley Council at 13:59, Wednesday 8 February 2023

• This pothole has NOT been fixed and it is now more than 7 weeks since the original report. This is unacceptable.

  State changed to: Open

  Posted anonymously at 17:05, Monday 13 February 2023

• Thank you for your update, Additional works raised with our contractor remain outstanding and are awaiting completion.

  Posted by Bromley Council at 12:44, Wednesday 15 February 2023

• It is now 9 weeks since this pothole was originally reported and STILL nothing has been done. Bromley Council please explain this unacceptable delay, which also applies to the many other potholes on Crofton Lane.

  Posted anonymously at 18:20, Saturday 25 February 2023

• Thank you for your update, At the time of inspection a separate area was raised for repair which has been completed as requested by our contractor. Additional defects reported which did not meet the London Borough of Bromley were regularly monitored and further repairs were referred to our contractor which remain outstanding and is awaiting completion. We apologise for the delay.

  Posted by Bromley Council at 14:02, Wednesday 1 March 2023

• You said that the repair of this pothole was referred to your contractor on 29 December. It is now 9 weeks later. Why have you not taken action to ensure that this repair is completed within the published service standard? This situation is not acceptable.

  Posted anonymously at 22:48, Thursday 2 March 2023

• Thank you for your report, Our contractor has been requested to arrange for all outstanding repairs previously raised to be scheduled for completion as soon as possible. We apologise for the delay.

  Posted by Bromley Council at 13:35, Tuesday 7 March 2023

• Any time scales for completion?

  Posted anonymously at 13:07, Friday 17 March 2023

• Thank you for your update, Appropriate action has now been undertaken by our contractor to resolve this matter. We apologise for the delay.

  State changed to: Fixed

  Posted by Bromley Council at 08:54, Wednesday 29 March 2023

• Do you have an estimated completion date please?

  Posted anonymously at 09:15, Monday 3 April 2023

• The issue has been re-attended and additional works completed. If the issue re-occurs please re-report via: https://fix.bromley.gov.uk

  Posted by Bromley Council at 13:57, Monday 3 April 2023