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A54 Holmes Chapel Road Somerford Congleton outside Keepers Nook and The Spinney

Reported via mobile in the Flooding category anonymously at 19:52, Tue 22 November 2022 using FixMyStreet Pro

Sent to Cheshire East Council less than a minute later. FixMyStreet ref: 3985190.

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Photo of this report zoom

The drain has collapsed under the road. Cheshire East Highways have inspected the drain, concluded it has collapsed but gone away and done nothing. This flooding has been happening on a regular basis for at least five years and no action has been taken by CEC even though it has been reported so many times it has become embarrassing. The water is flooding the road (and a neighbours driveway) on a blind bend on a very busy A road and should be repaired immediately before there is a serious accident. Will it take a death before CEC Highways take action. The neighbour cannot walk down her drive without wearing wellingtons. This situation is serious and needs urgent attention.

Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 19:52, Tue 22 November 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 08:32, Wed 23 November 2022

  • We have now written to you by email and consider the matter to be resolved.

    State changed to: Closed

    Posted by Cheshire East Council at 11:10, Wed 23 November 2022

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 13:38, Wed 4 January 2023

  • State changed to: In progress

    Updated by Cheshire East Council at 13:38, Wed 4 January 2023

  • Following our telephone call we consider the matter to be resolved.

    State changed to: Closed

    Posted by Cheshire East Council at 11:56, Thu 5 January 2023

  • State changed to: In progress

    Updated by Cheshire East Council at 11:08, Tue 11 April 2023

  • We have assessed your report and have arranged to carry out work as soon as possible.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 08:37, Wed 12 April 2023

This report is now closed to updates from the public. You can make a new report in the same location.