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Blocked Drain

Reported via desktop in the Blocked Drain category anonymously at 11:20, Sat 10 September 2022

Sent to Bromley Council less than a minute later. FixMyStreet ref: 3815665.

There is a blocked drain in the pavement around the green of Bankside Close. This particular drain is not even listed on your interactive map. As you face bankside green it is in the top left corner, immediately behind the back garden of number 17 Swievelands.

Asset ID: 730033816

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 11:21, Sat 10 September 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 15:31, Tue 20 September 2022

  • Further works are necessary to resolve the issue and have been scheduled for action.

    Posted by Bromley Council at 11:15, Mon 3 October 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 12:05, Fri 7 October 2022

  • As of 18:00 7/10/22 no action has been taken and the drain is still blocked!

    Posted anonymously at 09:04, Sat 8 October 2022

  • Still blocked,

    State changed to: Open

    Posted anonymously at 12:25, Sat 8 October 2022
    Still open, via questionnaire

  • Thank you for using FMS, just to let you know that our service providers have been instructed to return and clean the gully - I cannot give an exact date for this, it will be as soon as it can be arranged.

    Posted by Bromley Council at 13:17, Fri 14 October 2022

  • Our contractor has been notified to take the appropriate action.

    State changed to: In progress

    Posted by Bromley Council at 16:02, Fri 14 October 2022

  • Still open, via questionnaire, 10:58, Sun 6 November 2022

  • It's now a month since you said that your Contractor would unblock this drain - other drains in the area have been worked on but not this one, please advise when it will be actioned.

    Posted anonymously at 16:47, Thu 24 November 2022

  • Thank you for your patience,

    We have notified the service providers to reattend and clean the gully - I cannot give a date for this but it will be as soon as it can be arranged.

    Posted by Bromley Council at 09:24, Mon 28 November 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 12:41, Mon 28 November 2022

  • Still waiting.

    State changed to: Open

    Posted anonymously at 21:26, Sun 4 December 2022
    Still open, via questionnaire

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 14:12, Thu 22 December 2022

  • We apologise that this is taking a while to resolve, our service providers are aware of the issue and we are working with them to ensure the work is completed as soon as possible.

    Posted by Bromley Council at 09:10, Thu 19 January 2023

  • Still open, via questionnaire, 10:43, Mon 30 January 2023

  • Thank you for your continued patience, we are still liaising with our contractors to resolve the issue as soon as it can be arranged.

    Posted by Bromley Council at 15:49, Thu 2 February 2023

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 13:10, Mon 20 February 2023

  • So after 5 months there seems at last to have been an aborted attempt at clearing this blocked drain. Unfortunately it hasn't been unblocked and the debris removed so far appears to have been disposed of over the nearby green and against the neighbours fence!!

    On top of that the grate covering the drain has been broken as well.

    Please come and remove the debris from the green and from the neighbours fence and dispose of properly along with finally clearing the drain and replacing the broken cover.

    Why has it taken 5 months to get this far?

    Posted anonymously at 16:32, Sat 25 February 2023

  • Still open, via questionnaire, 13:36, Mon 27 February 2023

  • Thank you for alerting us to this issue, the contractors will be sent back to clear the debris.

    Posted by Bromley Council at 17:00, Wed 1 March 2023

  • Thank you for arranging for the contractors to remove their debris.

    When will they be clearing the actual drain though?

    Posted anonymously at 18:12, Wed 1 March 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 10:44, Tue 14 March 2023

  • This has not been fixed - this report was made as the drain/gully was blocked which resulted in water pooling in this area which is the low point of this pavement area - it meant walking through puddles when it was wet and it froze over on cold days. On top of that during very wet periods the water seeps into the adjacent gardens.

    Your fix seems to be to seal over the drain/gully - this is not acceptable as it does not stop the water pooling here, creating slippery pavements in the cold and affects the neighbouring gardens when wet.

    Please remove this seal, clear out the gully/soakaway and reinstate the cover and allow this gully/soakaway to do its job - it was installed for a purpose. It is the only drain taking water away from this low point.

    State changed to: Open

    Posted anonymously at 18:29, Tue 14 March 2023

  • Still open, via questionnaire, 14:44, Mon 27 March 2023

  • The issue has been re-attended and additional works completed. If the issue re-occurs please re-report via: https://fix.bromley.gov.uk

    State changed to: Fixed

    Posted by Bromley Council at 09:15, Wed 29 March 2023

  • This has not been fixed nor has it been reattended!

    This gully/soakaway is still sealed as per the attached photo.

    Please reinstate this gully/soakaway and clean it out.

    Posted anonymously at 10:10, Thu 30 March 2023

  • Not fixed!

    State changed to: Open

    Posted anonymously at 10:10, Thu 30 March 2023

  • We are continuing to investigate and working to resolve this report

    State changed to: In progress

    Posted by Bromley Council at 10:08, Tue 11 April 2023

  • Still open, via questionnaire, 15:24, Mon 24 April 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 11:13, Fri 5 May 2023

  • The gully has still been left sealed over when it is supposed to be having a new grate fitted.

    State changed to: Open

    Posted anonymously at 16:58, Mon 22 May 2023
    Still open, via questionnaire

  • Further works are necessary to resolve the issue and have been scheduled for action.

    State changed to: In progress

    Posted by Bromley Council at 11:45, Fri 2 June 2023

  • Still open, via questionnaire, 17:54, Mon 19 June 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 09:27, Tue 20 June 2023

  • The gully has still been left sealed over when it is supposed to be having a new grate fitted.

    Not fixed.

    Posted anonymously at 06:54, Wed 21 June 2023

  • Not Fixed.

    State changed to: Open

    Posted anonymously at 06:54, Wed 21 June 2023

  • We are continuing to investigate and working to resolve this report

    State changed to: In progress

    Posted by Bromley Council at 07:10, Tue 4 July 2023

  • Still open, via questionnaire, 22:00, Mon 17 July 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 05:35, Wed 6 September 2023

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