Blocked Drain
Sent to Bromley Council less than a minute later
There is a blocked drain in the pavement around the green of Bankside Close. This particular drain is not even listed on your interactive map. As you face bankside green it is in the top left corner, immediately behind the back garden of number 17 Swievelands.
Asset ID: 730033816
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Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices
Posted by Bromley Council
at 11:21, Sat 10 September 2022
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Our contractor has been notified to take the appropriate action.
Posted by Bromley Council
at 15:31, Tue 20 September 2022
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Further works are necessary to resolve the issue and have been scheduled for action.
Posted by Bromley Council
at 11:15, Mon 3 October 2022
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Appropriate action has been taken to resolve the issue.
Posted by Bromley Council
at 12:05, Fri 7 October 2022
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As of 18:00 7/10/22 no action has been taken and the drain is still blocked!
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Still blocked,
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Thank you for using FMS, just to let you know that our service providers have been instructed to return and clean the gully - I cannot give an exact date for this, it will be as soon as it can be arranged.
Posted by Bromley Council
at 13:17, Fri 14 October 2022
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Our contractor has been notified to take the appropriate action.
Posted by Bromley Council
at 16:02, Fri 14 October 2022
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It's now a month since you said that your Contractor would unblock this drain - other drains in the area have been worked on but not this one, please advise when it will be actioned.
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Thank you for your patience,
We have notified the service providers to reattend and clean the gully - I cannot give a date for this but it will be as soon as it can be arranged.
Posted by Bromley Council
at 09:24, Mon 28 November 2022
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Appropriate action has been taken to resolve the issue.
Posted by Bromley Council
at 12:41, Mon 28 November 2022
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Still waiting.
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Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices
Posted by Bromley Council
at 14:12, Thu 22 December 2022
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We apologise that this is taking a while to resolve, our service providers are aware of the issue and we are working with them to ensure the work is completed as soon as possible.
Posted by Bromley Council
at 09:10, Thursday 19 January 2023
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Thank you for your continued patience, we are still liaising with our contractors to resolve the issue as soon as it can be arranged.
Posted by Bromley Council
at 15:49, Thursday 2 February 2023
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We are continuing to investigate and working to resolve this report
Posted by Bromley Council
at 13:10, Monday 20 February 2023
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So after 5 months there seems at last to have been an aborted attempt at clearing this blocked drain. Unfortunately it hasn't been unblocked and the debris removed so far appears to have been disposed of over the nearby green and against the neighbours fence!!
On top of that the grate covering the drain has been broken as well.
Please come and remove the debris from the green and from the neighbours fence and dispose of properly along with finally clearing the drain and replacing the broken cover.
Why has it taken 5 months to get this far?
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Thank you for alerting us to this issue, the contractors will be sent back to clear the debris.
Posted by Bromley Council
at 17:00, Wednesday 1 March 2023
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Thank you for arranging for the contractors to remove their debris.
When will they be clearing the actual drain though?
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Appropriate action has been taken to resolve the issue.
Posted by Bromley Council
at 10:44, Tuesday 14 March 2023
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This has not been fixed - this report was made as the drain/gully was blocked which resulted in water pooling in this area which is the low point of this pavement area - it meant walking through puddles when it was wet and it froze over on cold days. On top of that during very wet periods the water seeps into the adjacent gardens.
Your fix seems to be to seal over the drain/gully - this is not acceptable as it does not stop the water pooling here, creating slippery pavements in the cold and affects the neighbouring gardens when wet.
Please remove this seal, clear out the gully/soakaway and reinstate the cover and allow this gully/soakaway to do its job - it was installed for a purpose. It is the only drain taking water away from this low point.
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The issue has been re-attended and additional works completed. If the issue re-occurs please re-report via: https://fix.bromley.gov.uk
Posted by Bromley Council
at 09:15, Wednesday
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This has not been fixed nor has it been reattended!
This gully/soakaway is still sealed as per the attached photo.
Please reinstate this gully/soakaway and clean it out.
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Not fixed!
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