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On going rubbish concerns, lack of collection

Reported via desktop in the Rubbish (refuse and recycling) category anonymously at 15:58, Mon 27 September 2021

Sent to Lewisham Borough Council less than a minute later

This rubbish has continually been missed and is over spilling from 10 Verdant Lane, it appears that others are also leaving rubbish and recycling from the property also and it is both an eyesore and danger to pedestrians

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Updates

  • Details passed to Waste Services

    State changed to: Internal referral

    Posted by Lewisham Borough Council at 16:09, Mon 27 September 2021

  • The issue of bin capacity remains - can you provide larger bins or increase rubbish collection?

    State changed to: Open

    Posted anonymously at 19:47, Tue 16 November 2021

  • This has been passed to waste services to investigate,

    The property has twos 240 recycling bins and 1x189 refuse bin which should be enough space. It could be residents are not using their bins correctly

    State changed to: Internal referral

    Posted by Lewisham Borough Council at 07:29, Wed 17 November 2021

  • Hi it appears that the collections are not collecting the rubbish from the bins as reported by the neighbours . the capacity of the bins clearly aren't sufficient and I live in another part of the borough where larger black bins are provided to occupants of flats. This a health and safety issue and therefore larger bins are required at this property.

    State changed to: Open

    Posted anonymously at 00:45, Sun 21 November 2021

  • Waste Team have been asked to investigate whether this property has been converted in to separate flats

    In which case Additional 180 Bins may be required

    State changed to: Internal referral

    Posted by Lewisham Borough Council at 16:14, Mon 22 November 2021

  • This property is converted into two flats as noted at teh land registry. GFF and 1st floor flat

    State changed to: Open

    Posted anonymously at 17:15, Mon 22 November 2021

  • I Have raised an order for 1x 180 litre refuse bin to be delivered asap. This is the standard size bin all properties now receive

    The extra bin should resolve the problem and also reduce the risk of contamination on the green bins

    State changed to: Internal referral

    Posted by Lewisham Borough Council at 12:57, Tue 23 November 2021

  • Thank you most appreciated we will see whether the issue will no be resolved. Kr

    State changed to: Open

    Posted anonymously at 00:49, Thu 25 November 2021

  • Good afternoon the new black bin has not yet arrived and tenants are using the neighbours bins due to the lack of capacity which has caused concern and complaints. Rubbish is still overflowing an additional black bin is urgently required please? Can one be delivered in the first week of Jan 2022 please?

    Posted anonymously at 18:52, Thu 30 December 2021

  • Bin Delivery are currently suspended. We have staff shortage across the whole of the Waste Team due to COVID 19.and the staff have had to be redeployed to keep the Refuse. Recycling and food collections running.

    Bin deliveries are currently due ti resume on the 10/01/22 subject to staff being available

    State changed to: Internal referral

    Posted by Lewisham Borough Council at 19:11, Thu 30 December 2021

  • Can you confirm when deliveries will restart please as we are almost in the month of March and the new bin hasn't been delivered

    State changed to: Open

    Posted anonymously at 20:52, Sun 20 February 2022

  • I am STILL awaiting an update regarding the bins and the new bins still hasn't arrived - can you provide an eta please

    Posted anonymously at 11:13, Sun 17 April 2022

  • An extra bin has already been ordered

    All Waste Services operations are subject to short notices changes and cancellations due to short of staff due to Covid 19

    State changed to: Internal referral

    Posted by Lewisham Borough Council at 13:36, Sun 17 April 2022

  • Good afternoon, you've stated that the bin has been ordered, can you confirm a delivery date please?

    State changed to: Open

    Posted anonymously at 14:00, Thu 12 May 2022

  • I asked on a numerous occasions to request a new black bin which is over 6 month delayed. I require an urgent update or wish for this request to be escalated to a formal complaint. Please confirm the required complaints procedure.

    Posted anonymously at 20:02, Thu 25 August 2022

  • This request can be chased up with Refuseteam@lewisham.gov.Uk

    An formal complaint can be made Bt completing the on line complaints form on the Lewisham web site

    State changed to: No further action

    Posted by Lewisham Borough Council at 06:48, Fri 26 August 2022

  • This requests cannot be closed, it needs to be re opened and actioned, it's ridiculous. I will make a complaint about the lack action to supply a new bin! However to mitigate this a bin simply needs to be supplied please.

    State changed to: Open

    Posted anonymously at 14:09, Tue 30 August 2022

  • This has been escalated to our Complaints office to get a resolution to

    State changed to: In progress

    Posted by Lewisham Borough Council at 15:04, Tue 30 August 2022

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