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Blocked drain

Reported via mobile in the Road, Pavement and PROW Issues category anonymously at 21:29, Friday 17 September 2021 using FixMyStreet Pro

Sent to Bromley Council less than a minute later

Dear Sir / Madam, 4-10 Alma Place SE192TB please see the below from the developer, followed by the reply from Thames Water. Developer: There is a drain in the Alma Place Road that keeps getting blocked when there is heavy rainfall and needs to be cleaned out by Thames Water and it is causing some problems for the leaseholders. Is this something you can take care of? The drain’s location is outside number 3 Alma Place, please see the red circle attached.

Please note this drain crosses a number of properties and titles so it is Thames Water’s liability. Response from Thames Water: Thanks Jeremy, to answer your question earlier this is called hydraulic overload this where heavy rainfall overwhelms our sewer, usually part of the cause is the roadside gullies and storm

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 21:30, Friday 17 September 2021

  • We have investigated this report and found the issue to be the responsibility of Thames Water. We have therefore referred the enquiry to Thames Water. Future issues with Thames Water infrastructure can be reported directly to Thames Water via: http://www.thameswater.co.uk/ 16266.htm

    State changed to: third party responsibility

    Posted by Bromley Council at 09:43, Monday 20 September 2021

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