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Loss of Electricity

Reported via desktop in the Parks and Greenspace category anonymously at 09:17, Saturday 19 June 2021

Sent to Bromley Council less than a minute later

The electricity has been cut to the old toilet block (now the store room for the Friends of Keston Common). This needs re-instatement at the earliest as access to tools and equipment is now in the dark and dangerous. The provision of electricity to this building is essential to the operation of the Friends and is part of the guarantee from the Council to its volunteers.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 09:17, Saturday 19 June 2021

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 08:41, Monday 21 June 2021

  • Our Property Maintenance Team have included the reported issue in their ongoing Maintenance Works Schedule.

    State changed to: Internal referral

    Posted by Bromley Council at 14:01, Thursday 1 July 2021

  • When can I expect a resolution on this - this is urgent and I expect the electricity to be restored in a timely fashion.

    State changed to: Open

    Posted anonymously at 12:30, Saturday 3 July 2021

  • Still waiting - I need action.

    Posted anonymously at 09:45, Saturday 17 July 2021

  • This is taking far too long to address

    Posted anonymously at 12:32, Monday 2 August 2021
    Still open, via questionnaire

  • Our Property Maintenance Team have included the reported issue in their ongoing Maintenance Works Schedule.

    Posted by Bromley Council at 20:53, Monday 23 August 2021

  • Why is this not fixed. The delay is intolerable, 3 months and counting

    Posted anonymously at 18:41, Monday 13 September 2021

  • Poor response - I expect better

    Posted anonymously at 18:56, Monday 13 September 2021
    Still open, via questionnaire

  • The identified repair is one that will be undertaken by our Property Maintenance Team and not via the Parks Service. The necessary works order has been raised with them and entered into their ongoing works schedule. Unfortunately while we do not have details of timeframe for these works, it will remain on our list of requested tasks to be closely monitored until and after completion.

    State changed to: Internal referral

    Posted by Bromley Council at 19:20, Monday 13 September 2021

  • The electrician has diagnosed that no power is entering the building. This needs to be escalated to re-instate power so the Friends can get back to business.

    State changed to: Open

    Posted anonymously at 15:18, Friday 17 September 2021

  • The information from the contractor visit has been picked up by Council Officers with updates to follow off of the Fix My Street System.

    Posted by Bromley Council at 17:55, Thursday 30 September 2021

  • State changed to: No further action

    Updated by Bromley Council at 18:41, Thursday 30 September 2021

  • This problem is not closed until the electricity supply is restored, which it has not been. Immediate action remains outstanding and needs to be addressed with some degree of urgency.

    State changed to: Open

    Posted anonymously at 10:28, Monday 11 October 2021

  • Investigation has found that the building in question is no longer part of Bromley’s metered supply. Options are being considered and as noted above further updates will be provided outside of FixMyStreet. This report is now closed.

    State changed to: No further action

    Posted by Bromley Council at 11:14, Monday 11 October 2021

  • The problem is not closed - its on-going. Its not closed until the electricity supply is restored.

    State changed to: Open

    Posted anonymously at 12:18, Tuesday 12 October 2021

  • As noted above further updates will be provided outside of the FixMyStreet system.

    State changed to: No further action

    Posted by Bromley Council at 12:49, Tuesday 12 October 2021

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