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Cross/Don't cross lights not fitted.

Reported in the General Fault category anonymously at 19:46, Monday 23 March 2020

Sent to TfL 4 minutes later

A232 West Wickham High Street, the pedestrian crossing outside the Natwest bank. The sign with the button to cross, says "Press button and wait for the sign opposite". But there is no sign opposite. When the traffic lights turn red and traffic stops, the buzzer for people who are sight impaired sounds, but the traffic lights cannot be seen by waiting pedestrians, and there is no indication for deaf people for when to cross. One attached picture shows the crossing mentioned and the other shows a nearby crossing on Croydon Road with the red and green man lights fitted. Shouldn't the High Street crossing also have these lights?

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Updates

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will still try to update on the progress within 10 days, however in the current circumstances it may not be possible to do so while we focus on keeping our roads safe for critical workers as they to continue to support London

    State changed to: In progress

    Posted by TfL at 11:24, Tuesday 24 March 2020

  • Your report has been investigated by our team and unfortunately it cannot be resolved through Street Care. Please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 10:01, Tuesday 31 March 2020

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