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Streetlight not working lampost number 1

Reported in the Street lighting category anonymously at 04:56, Thu 12 December 2019

Sent to Oxfordshire County Council 4 minutes later

After multiple complaints about light being out for the past 6 months the light was fixed and was working for one day 10th december . now not working ! can you send someone back out asap

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  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. Your pin drop does not correlate with any streetlights on this road. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    State changed to: Investigating

    Posted anonymously at 11:20, Thu 12 December 2019

  • Lamp post 1.

    Posted anonymously at 12:37, Thu 12 December 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 14:09, Thu 12 December 2019

  • Complete waste of time reporting fault multiple times . Gave up in the end after being told lamp was fixed which it was working intermittently. I informed you he came on for a hour then went off , it comes on some days and not others. 80% of the week the street is pitch black. You close of the job then l have to go through the whole process again ! It’s very frustrating.. l have also been told that the lampost is not the council’s responsibility but the housing association but it also depends on who is dealing with the fault when reported.

    State changed to: Open

    Posted anonymously at 05:55, Thursday 9 January 2020
    Still open, via questionnaire

  • Unfortunately Oxfordshire County Council does not have any funds available at this time to install additional lighting as our street lighting budget is used for the energy, cost and maintenance of our existing street lights.

    However if the Parish Council were prepared to fund the initial installation /servicing costs and pay a commuted sum (this is an upfront sum to cover future maintenance costs) we would be prepared to take on future energy and maintenance costs for that lighting as long as it is installed on the public highway and to our specification.

    In rural areas new lighting will only be provided in consultation with the local councils. A test will be whether it is necessary (for road safety or security reasons), affordable and sustainable

    It may also be worth contacting Thames Valley Police to see if they would be prepared to fund the initial installation and servicing costs if this area is known as an accident ‘hotspot’ or if it is an anti-social behaviour area.

    Please accept our apologies that we cannot assist any further at this time.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:26, Thursday 9 January 2020

  • Some days the light works some not so l suppose it better than nothing.... what I’ve learnt from this is it’s a waste of time reporting anything to you !

    Posted anonymously at 08:06, Thursday 6 February 2020
    Still open, via questionnaire

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