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Street light on wall between 8 and 9 not working

Reported in the Street lighting category anonymously at 20:03, Thu 21 November 2019 using FixMyStreet Pro

Sent to Oxfordshire County Council 2 minutes later

Light not working for 2 days in quiet dark street which is used by drug takers and dealers. Lamp is high on wall of terrace.

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  • Ref:00362869 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Action scheduled

    Posted anonymously at 11:18, Fri 22 November 2019

  • You say 7 days, but it's now 12 days and nothing has been done. Please could this be fixed now?

    Posted anonymously at 10:11, Mon 2 December 2019

  • Another week has passed. Can this be fixed please.

    Posted anonymously at 09:00, Mon 9 December 2019

  • It is now 4 weeks since I reported this and 2 weeks since you said action scheduled. Please help us get light back in our very dark street.

    Posted anonymously at 09:28, Tue 17 December 2019

  • Thank you for your report, we have requested our contractor prioritise attendance for this unit.

    Posted anonymously at 12:30, Tue 17 December 2019

  • This has now been out of action for 33 days (31 since reported here). If a councillor lived here it would have been done in a day: just because one doesn't there is no reason to ignore it. Please fix it now.

    Posted anonymously at 22:56, Sun 22 December 2019

  • Good morning,

    Unfortunately, we have hit a back log with our current street light reports, Due to the number of emergencies at this time of year, it has caused a delay for our contractors to come out for repair. i am sorry for any inconvenience this may have been caused and we are working to come as soon as possible.

    Posted anonymously at 10:24, Tue 24 December 2019

  • Your team have been but now we are waiting for Southern Electricity to deal with a cable fault. How much longer?

    Posted anonymously at 11:07, Tue 24 December 2019

  • .

    Posted anonymously at 11:12, Tue 24 December 2019

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 11:16, Tue 24 December 2019

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