Reported via Android in the Road and Pavement Issues category anonymously at 14:14, Sat 9 November 2019
Sent to Bromley Council less than a minute later
You recently kindly cleaned one drain outside No. 48. We now have issues with the grid drain running along 48 and Castledine Mews. These are blocked by mud and the main drain by Castledine Mews is also not emptying properly. As our property is below the road this will cause us issues. It would also help if the mud was removed and drains being cleaned on the opposite side of the road as this floods regularly when it rains.
Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices
State changed to: In progress
Posted by Bromley Council at 14:15, Sat 9 November 2019
Our contractor has been notified to take the appropriate action.
Posted by Bromley Council at 10:52, Tue 12 November 2019
Appropriate action has been taken to resolve the issue.
State changed to: Fixed
Posted by Bromley Council at 13:59, Wed 20 November 2019
I'm afraid the drains have not been cleared. Please see photos. I was told that when they first attended they didn't have the right tools to lift the long grids and CCTV was needed to check the blocked main drain. Thanks
State changed to: Open
Posted anonymously at 10:38, Thu 21 November 2019
Can you advise when you'll be returning to complete this work?
Posted anonymously at 10:01, Mon 25 November 2019
The contractor has been notified to return, an exact date cannot be given but it will be as soon as it can be arranged.
Posted anonymously at 08:45, Tue 26 November 2019
Still open, via questionnaire, 15:40, Sat 7 December 2019
Still open, via questionnaire, 17:30, Sunday 5 January 2020
Provide an update