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Depression in pavement collects water and leaves

Reported in the Road and Pavement Issues category anonymously at 08:02, Thu 7 November 2019 using FixMyStreet Pro

Sent to Bromley Council 3 minutes later

We moved in on 6th September and noticed that this depression collects water /rubbish /leaves. Makes it hard to enter our property when it rains and concerned standing water will freeze causing a slip hazard for my family (including 5 year old daughter) as well as the public who use adjacent bus stop. Please can this be fixed?

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 08:06, Thu 7 November 2019

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:27, Thu 7 November 2019

  • All depressions are now marked with white paint, indication that the problem will be fixed. One big depression next to the crossing was not marked and missed. Hope all depressions can be fixed at the same time. Thanks!

    Posted anonymously at 20:45, Thu 7 November 2019

  • The work outside your premises is due for completion by end of the week, and the other areas have a different priorities which our contractor is fully aware to take action. We apologise for the inconvenience caused.

    Posted anonymously at 08:27, Thu 14 November 2019

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 15:31, Fri 15 November 2019

  • These have not been fixed yet.

    Posted anonymously at 07:56, Sat 16 November 2019

  • It is unclear whether you think collecting the leaves out of the holes means its fixed or not. To be clear, the pavement needs to be re-levelled (i.e. paving slabs removed and sand put beneath the slabs to remove any depressions, then the paving slabs replaced atop).

    Posted anonymously at 14:15, Sat 16 November 2019

  • Please be assured that other areas will be followed up for repairs. We have chased up our contractor and as soon as we have a date for work to commence we will notify you. Please accept our apologises for the inconvenience.

    Posted by Highway Inspector at 15:21, Tue 19 November 2019

  • This job is shown as "fixed" but none of the areas have been fixed or even started. I had a call last week where I was re-assured it was being addressed, but nothing has started yet and is therefore misleading to label the job as "fixed"

    State changed to: Open

    Posted anonymously at 08:30, Tue 26 November 2019

  • The enquiry relates to the repairs outside the property in question with the repairs completed. We have been informed by our contractor that other areas require traffic management. We will update you as soon as we hear back from our contractor, but please be assured we are monitoring the site.

    Posted by Highway Inspector at 12:08, Tue 26 November 2019

  • This still has not been started nevermind finished. Please resolve as the colder weather draws in and frozen hotspots become more likely. Can you post an update on here ? To date the calls have equated to "I am looking into it" but of course with no results

    Posted anonymously at 09:04, Fri 13 December 2019

  • We are sorry to learn that the work is not completed yet. We are investigating the matter and will update you as soon as possible.

    Posted anonymously at 16:36, Fri 20 December 2019

  • Still nothing. The attached photo is an example of the hazards that can result in fotrseeable injury, especially opposite the hospital where you can expect less able members of the public in the vicinity.

    Posted anonymously at 22:31, Monday

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