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Hand rail dmaaged in a speeding accident still not replaced

Reported in the Damage to pavement category by Monica Trinder at 13:31, Thursday 29 August 2019

Sent to Bath and North East Somerset Council 3 minutes later

A speeding accident damaged the railiings on the A39 on the 16th July. I was informed that the replacement rails would take 6 weeksto arrive and that time has now elapsed. Please can you inform me when the repair will take place? The new school term is about top star andthis needs to be consideredin the timing as it will encumber childrren and their parents/carers accessing the walkway.

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  • Thank you for your report, it will be reviewed by the appropriate team.

    Posted by Bath and North East Somerset Council at 12:35, Thursday 29 August 2019

  • We have dealt with this issue and the report is now closed. Further comments may not be monitored.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 14:28, Tuesday 3 September 2019

  • Despite an update notifying me the problem had been fixed I received an email stating that there was yet another problem with supplying the railings and it would not be completed for another 4-6 weeks. So the update was incorrect and the issue not dealt with.

    State changed to: Open

    Posted by Monica Trinder at 14:25, Thursday 26 September 2019
    Still open, via questionnaire

  • Still not fixed and still not an idea when it will be. A date for completion would be great.

    Posted by Monica Trinder at 16:55, Thursday 24 October 2019
    Still open, via questionnaire

  • Please can you advise when this problem will be resolved as there are still cones and tape at the site. The accident happened in August is now mid November.

    Posted by Monica Trinder at 10:11, Wednesday

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