Cherry tree branches overhanging public pathway and private property.
Reported via Android in the Trees category anonymously at 12:38, Sunday 30 June 2019
Sent to Test Valley Borough Council 3 minutes later
Some branches of the cherry trees at the Rack Close car park are becoming a nuisance since they have not been maintained in some time. They used to be trimmed regularly enough that they never got to this stage but do seem to have become rather neglected of late resulting in some significant overhang.
Pedestrian access is being restricted in part (ie you have to duck to get under them) when using the pathway between the Rack Close car park and the back of the 4 private properties at Cherry Mews, and when the wind blows some of these branches are now rubbing on the cars parked there. A photograph is attached that illustrates this.
In addition to this the branches overhanging the gardens of Cherry Mews are now touching their fence and the roof of the shed at number 4 in particular. We love these trees - Cherry Mews wouldn't be the same without them and they provide a little but much needed sound isolation and privacy from the social housing flats opposite - but they do need maintenance to ensure their wellbeing and prevent damage to the neighboring property and clear access to the path underneath them.
Please note that this time of year may not be the best time for them to be trimmed since they are currently in fruit and full of leaves, the extra weight of which is probably not helping with the branches being pulled down, but could the council please arrange for these trees to receive the TLC they deserve at some point in the near future.
Thank you in advance.
Referred to Aster Communities at the request of Test Valley Council, 01/07/19.
Posted anonymously at 13:47, Monday 1 July 2019
Response from what appears to be an automated email dated 01/07/19:
"Thank you for your enquiry or feedback. We aim to be back in touch with you within two working days."
No further response at the time of writing.
Posted anonymously at 13:01, Saturday 6 July 2019
Aster chased by email 14/07.
Posted anonymously at 15:31, Sunday 14 July 2019
Aster chased yet again since I keep being told that the estates department will respond within 2 days. Aster were first made aware of this on the 1st of this month (it is now the 27th).
I have now offered to take this up with their executive board or post a complaint on their Twitter feed every day they keep me waiting.
Posted anonymously at 08:36, Saturday 27 July 2019
Still open, via questionnaire, 08:47, Monday 29 July 2019
Thank you Shaun at Aster for contacting me yesterday and your time again today.
Posted anonymously at 09:35, Tuesday 30 July 2019
Thanks to Katie and Gill for their recent contact advising on the progress of this issue (sub-contractor now involved).
Posted anonymously at 09:33, Saturday 17 August 2019
Provide an update