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Shameful state of James Street bus stop

Reported via iOS in the Bus stops category anonymously at 10:02, Wed 3 April 2019

Sent to Oxford City Council 3 minutes later

The state of James Street bus stop is shameful for a city like Oxford. It’s one of the worst I’ve seen and it is never maintained or repaired. This would never have been allowed to happen in north Oxford.

Please repair and maintain, if for no other reason than to demonstrate that residents in this part of the city deserve he same level of bus stop maintenance as in other parts. We all pay council tax and deserve better than this.

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  • Thank you for your report, I can advise that the bus stop is owned by Clear Channel, they have been advised about the situation, if you would like to make any further reports they can be contacted directly at .

    Posted anonymously at 10:11, Wed 3 April 2019

  • Thank you for that information. Would you please tell me what obligation Clear Channel has to maintain bus stops built on city pavements, and what role the city has in ensuring that they meet their obligations?

    Many thanks.

    Posted anonymously at 11:24, Wed 3 April 2019

  • I can advise Clear Channel own the bus stops and are responsible for maintaining them, we only forward reports we received to them either from the public or from what our inspectors see.

    Posted anonymously at 12:56, Wed 3 April 2019

  • Thank you. Yes, I understand that Clear Channel owns the bus stop. My question is: do they own the land it stands on and have they legally committed to maintaining the bus stop? I am assuming the pavement on which the structure is built belongs to the city, in which case I am wondering what contract do they have with the city, and does does their contract include any clause that requires them to keep these bus stops in good repair?

    This seems like an important question since, without any contract, Clear Channel (which is a private company) could do anything they want with their bus stops and never be held accountable. As a private citizen, I have no recourse except to write them, which I have already done.

    Would you please clarify the above so that I know the answer when I deal with Clear Channel directly?

    Many thanks.

    Posted anonymously at 14:44, Wed 3 April 2019

  • Hello,

    Would you please answer the question above? Clear Channel did not respond to my email — knowing if they have a legal obligation to maintain their structures on what I assume is city land would be helpful for eliciting a response.

    Thank you.

    Posted anonymously at 06:31, Tue 9 April 2019

  • Clear Channel are in contract with Oxford City Council to maintain the bus shelters throughout the city. There is a review meeting taking place soon where this shelter will be discussed, you will be updated with the outcome.

    Posted anonymously at 10:44, Wed 10 April 2019

  • Thanks for the update. I’m glad to hear that this will be discussed and will look forward to hearing the outcome. With that said, would you please answer my question so that I can pursue this directly with Clear Channel as well?

    It seems important that these matters not only be left to the Council and that individual citizens also feel empowered to offer feedback and complaints on matters that concern them. To do this, however, requires knowledge, hence my question. I need to have a basis for arguing my case and your answer would provide part of that.

    Thank you.

    Posted anonymously at 10:25, Sun 14 April 2019

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