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Dangerous steps in new layout

Reported in the Road and Pavement Issues category anonymously at 16:06, Fri 12 October 2018 using FixMyStreet Pro

Sent to Bromley Council 4 minutes later

The new steps formed at the bus stop outside Miso Noodle Bar contravene Building Regulations. The change in level is not defined with any markings. Both levels are same colour and virtually invisible. Many people have tripped down this after leaving the bus. The yellow ribbed paving is supposed to give ADVANCE warning and be 400mm away from the step - not form part of the step itself. As a new installation, this work is negligent in ignoring the regulations. As a new installation where there were no steps before, people will not be expecting a change in level. Bromley need to correct this asap to avoid accident liability.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 16:13, Fri 12 October 2018

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 07:08, Fri 26 October 2018

  • A design is being prepared for remedial works, which are due to be completed by 21st December 2018

    Posted anonymously at 13:02, Tue 20 November 2018

  • When is this going to be sorted out. Another person fell yesterday (5th December) due to this unmarked step. Are we going to wait till there is a fatality? This was reported as long ago as October!

    Posted anonymously at 06:33, Thu 6 December 2018

  • Please fix this now. A temporary barrier to prevent falls has been removed. If no action taken I will report the council to health and safety executive.

    Posted by David oakes at 10:54, Mon 10 December 2018

  • 27th December still not fixed

    Posted anonymously at 07:48, Thu 27 December 2018

  • Another accident that ended up with someone going to the hospital yesterday. Why has this still not been fixed when you reported it would be done by 21st December 2018. Please now deal with as a matter of urgency

    Posted anonymously at 19:11, Tuesday 15 January 2019

  • How it should be done (East Croydon) - tactile paving in advance and colour contrasting nosings.

    Posted anonymously at 09:45, Thursday 17 January 2019

  • Thank you for your update. we understand that this incident occurred in the location of the proposed bus stop where temporary barriers were removed. The hazard paving at the step area has now been repaired appropriately

    State changed to: Fixed

    Posted anonymously at 16:30, Friday 18 January 2019

  • Thank you for using FixMyStreet to report your concerns to Bromley.

    Posted by Bromley Council at 18:08, Friday 18 January 2019

  • Unfortunately this has not been fixed. This morning temporary barrier in place, but works not started

    Posted anonymously at 08:36, Saturday 19 January 2019

  • Photo of location

    Posted anonymously at 09:27, Saturday 19 January 2019

  • The location is the site of a new bus shelter. We are in discussion with TfL regarding the installation date but will maintain the temporary barriers in the meantime. Programme dates will be provided once clarified.

    Posted anonymously at 17:44, Tuesday 5 February 2019

  • By your own admission, this problem is still unresolved. Please do NOT mark it as fixed. In addition, the tactile paving has not been set back at the upper level and forms the edge of each step. This contravenes the regulations and remains dangerous to users, especially those with impaired vision.

    Posted anonymously at 18:30, Tuesday 5 February 2019

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