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Lime tree needs pruning and root is lifting the paving in our front gardn

Reported in the Public Tree related issue category anonymously at 08:34, Thursday 17 May 2018 using FixMyStreet Pro

Sent to Bromley Council 1 minute later

The large mature lime tree is outside our house needs pruning. I emailed the council last year asking for this tree to be pruned but it was not done.The lower branches have now reduced the width of the pavement for pedestrians and is interfering with parked vehicles in the parking bay underneath it. The branches are pushing into overhead telephone lines radiating from the adjacent telephone pole. The branches are also overhanging our garden and shading our shrubs. Furthermore, the pavings stones in our front garden are heaving in a line with the tree and we are concerned that the tree is sending a large root into our garden causing the damage to our paving and could potentially damage the foundations of our house.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 08:38, Thursday 17 May 2018

  • To help us action and resolve this issue please could further information be provided as comments to this report. For example information such as a house number or street light column number can greatly help us to correctly identify the location while further details such as the nature and scale of an issue (especially dumped rubbish) assists us co-ordinating an appropriate response.

    State changed to: No further action

    Posted by Bromley Council at 13:47, Tuesday 22 May 2018

  • Hi,

    Thanks for the updates. Apologies for not providing enough information. The tree is outside our house at No 10 Holligrave Road. It is also adjacent to one of only 2 BT Telephone distribution poles in the road, specifically the one labeled DP705. I would also add that foliage growth to the trunk and low hanging foliage is also restricting height and width clearances for pedestrians passing by the adjacent lime tree outside No 8 as well, so you may wish to prune the two trees at the same time. Obviously, my report also addresses suspected root damage to our front garden paving stones and the prevention of damage to our house foundations.

    Posted anonymously at 10:55, Thursday 24 May 2018

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 12:18, Thursday 24 May 2018

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 17:20, Thursday 24 May 2018

  • No action has been taken so far. Tree pruning: Problem is now worse as overgrown low branches and foliage is intermingled and shading the shrubs in our front garden. Also the growth is impeding the width of the public footway. Root Damage to front garden paving: Not received any contact from the council.

    Posted anonymously at 09:51, Sunday 10 June 2018

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 15:30, Thursday 14 June 2018

  • Hi,

    Thank you for resolving the pruning of the tree yesterday. This has now been fixed thank you. However, the issue regarding the roots of the tree damaging the paving in our front garden and travelling towards the foundations of our house is still outstanding. Please see additional uploaded photos of one of the roots exposed under one of our lifted paving stones. What is being done about this please or, what additional action do I need to take please?


    Neil Stradwick

    State changed to: Open

    Posted anonymously at 17:49, Thursday 14 June 2018

  • Thank you for the photographs, The tree will be re inspected and any necessary works raised. If there is strain on the phone wires branches can be removed were practical or BT will need to re-route them.

    I have copied a section from Bromleys Tree web site for you bellow.

    Thank you

    Frequently asked questions Can I prune or trim a tree which overhangs my property? If you are the property owner, you are legally entitled to prune any branches that overhang your property, including council maintained trees, and cut them back to the boundary line. You may need to contact us before carrying out the work. Please see guidance about pruning or trimming trees.

    Posted anonymously at 09:48, Tuesday 26 June 2018

  • Thank you for using FixMyStreet to report your concerns to Bromley.

    State changed to: No further action

    Posted by Bromley Council at 16:44, Tuesday 26 June 2018

  • Hi,

    Thank you for the update and the information. The issue of overhanging vegetation has been fixed as I stated in my last update. However, as I also stated in my last update, the tree root damage to our property has not been resolved. As there was no update I raised a complaint to Bromley Council this weekend and I am awaiting a response. You have since updated this report to say you are taking no further action and have not provided me with any advice about how to resolve tree root damage from council trees, so I will continue with my complaint and will keep this problem report open for the time being.

    Thank you.

    Posted anonymously at 08:18, Wednesday 27 June 2018

  • Thank you for the photographs.

    You can contact Bromley's Insurance section on 020 89215194. They will send you the necessary paper work to make a claim for any proven damage.

    Thank you.

    Posted anonymously at 09:54, Wednesday 27 June 2018

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