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Hand rail broken missing

Reported in the Pavements/footpaths category anonymously at 17:12, Saturday 3 March 2018

Sent to Norfolk County Council 3 minutes later

Hand rail missing from slope to Nelson place beside computer shop. Brackets sticking out no rail & come away from brackets over whole length.

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  • Highways Maintenance: Highway Damage (excluding potholes). New Status: We could not find the problem so have not taken any action at this time Could one suggest you get a guide dog. Try walking along wheel chair ramp beside the computer shop you will find the hand rail broken & laying on the ground plenty of brackets sticking out of the wall both sides that catch you as you walk past.. Oh & now someone has knocked the end of the wall down adding to the problem. Might help you find it. Not as if it is only a little bit damaged but approx 10 m each side. Anglia Computer Solutions Retail Ltd - Dereham NR19 1EA If you put this info into Google maps it will show you a picture of when the hand rail was there.

    Posted anonymously at 00:28, Friday 30 March 2018

  • Https://!1s0x47d9d7cba94d94b7%3A0x23fb124e872f4743!2m22!2m2!1i80!2i80!3m1!2i20!16m16!1b1!2m2!1m1!1e1!2m2!1m1!1e3!2m2!1m1!1e5!2m2!1m1!1e4!2m2!1m1!1e6!3m1!7e115!!5sanglin%20computers%20-%20Google%20Search&imagekey=!1e2!2sAk7nWOyA0EphuFl8zomLQA&sa=X&ved=0ahUKEwjgw5nt1ZLaAhVMNMAKHT8FArEQoioIlQEwEA

    Posted anonymously at 00:29, Friday 30 March 2018

  • Still open, via questionnaire, 08:05, Sunday 1 April 2018

  • Now been reported twice both times came back with no fault found even with pictures so sent to Dereham town council who have also reported it & sent to 2 town councillors.

    Posted anonymously at 11:47, Sunday 29 April 2018
    Still open, via questionnaire

  • Dereham Council Norfolk Council all aware maybe when someone is hurt & sues them they will wake up.

    Posted anonymously at 20:54, Sunday 27 May 2018
    Still open, via questionnaire

  • After reporting several times times to NCC New Status: This problem has already been reported and action identified to resolve the issue - It is likely that the defect was identified as part of our routine scheduled inspections and already prioritised for repair.

    Posted anonymously at 21:26, Sunday 24 June 2018
    Still open, via questionnaire

  • Still open, via questionnaire, 21:44, Sunday 22 July 2018

  • Still open, via questionnaire, 23:06, Sunday 19 August 2018

  • Still open, via questionnaire, 09:50, Monday 17 September 2018

  • Still open, via questionnaire, 23:07, Monday 15 October 2018

  • Still open, via questionnaire, 07:14, Tuesday

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