Back to all reports

Tree surgeon working outside approved hours

Reported anonymously at 10:29, Sun 11 February 2018

Sent to Norwich City Council 1 minute later

There have been tree surgeons (SPC Landscaping) using chainsaws and an extremely loud chipper all the way along Crooks Place in the premises of St Stephensgate Medical Practice all weekend. There was no notification of these planned non-emergency works to affected residents and these extremely noisy professional works have been carried out inconsiderately outside permitted hours, causing a significant noise nuisance to residents in their homes. (Until after 3pm on Saturday and from 10am onwards on Sunday too.) The tree surgeons say they have been given permission to do this outside permitted hours (thus affecting residents in their homes all weekend) “because it’s quieter”. Obviously it isn’t quieter for residents, so why would the Council authorise residents being disturbed like this outside usual permitted hours for no good reason? These works could have been easily and safely carried out along a no-through-road cul de sac within permitted hours on normal working days, so this apparently Council-approved noise nuisance has ruined residents’ peace at a weekend for no good reason.

RSS feed of updates to this problem Receive email when updates are left on this problem.


  • Council apparently claimed to local councillor that nothing could be done about this as it wasn’t reported at the time. Their noise nuisance team doesn’t work weekends so there’s no point in reporting any weekend issues to them at a weekend, which is why this report on FixMyStreet was made on the day as was report to local councillor. I’ve been sent some logsheets now but that’s frustrating as you need staff on duty to witness companies doing non-urgent noisy work outside permitted hours like this. Otherwise they seem to feel free to do as they like which rather begs the question about whether there’s any point in councils setting permitted hours.

    Posted anonymously at 12:29, Sun 11 March 2018
    Still open, via questionnaire

  • Still open, via questionnaire, 17:05, Sun 8 April 2018

Provide an update

Please note that updates are not sent to the council. Your information will only be used in accordance with our privacy policy

Next: Tell us about you

Your update

Tell us about you

Do you have a FixMyStreet password?