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Tree branch blocking light on Kelsey Lane

Reported in the Faulty street light category anonymously at 20:26, Friday 9 February 2018

Sent to Bromley Council 4 minutes later

See two attached photos - one is a close up of the branch in question, and the other is a photo taken further away from the light (closer to Forest Ridge). You can see it is almost pitch black in the laneway due to the light being blocked. The poor lighting is causing concern from a number of properties who have to use the laneway to get home at night. Can this branch please be cut down? If it was, the existing lighting provision should be adequate.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 20:39, Friday 9 February 2018

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    Posted by Bromley Council at 18:56, Monday 12 February 2018

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 16:58, Tuesday 13 February 2018

  • Still open, via questionnaire, 17:19, Saturday 10 March 2018

  • There has been no update on this issue since 13 February, and it was reported over 1 month ago now. Can you please update me as to why there has been no action to rectify the issue?

    Posted anonymously at 17:21, Saturday 10 March 2018

  • As per my last message above, can you please update the status of your investigations? I am assuming this is gone well beyond the normal timeframes for a response given there has been no information provided since 12th February.

    Posted anonymously at 15:27, Sunday 18 March 2018

  • We will remove the problem tree within the next 2 weeks. Thank you for your patience.

    Posted anonymously at 15:57, Monday 19 March 2018

  • We will remove the problem tree within the next 2 weeks. Thank you for your patience.

    Posted anonymously at 15:57, Monday 19 March 2018

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 16:09, Monday 19 March 2018

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 13:01, Wednesday 4 April 2018

  • I am afraid this update is not true. See uploaded photo taken 10 minutes ago - the same tree is still there untouched. Can you please remove it asap, and provide an explanation for how the incorrect update was made? Issues being marked as fixed when no action has been taken seems to be becoming very frequent.

    State changed to: Open

    Posted anonymously at 19:24, Wednesday 4 April 2018

  • Can I please get an update? It is exactly 2 months today since this problem was reported, and no action has been taken. I will wait until the weekend for a substantive update - if there is none forthcoming, I am afraid I will raise this as a formal complaint.

    Posted anonymously at 21:30, Monday 9 April 2018

  • Please accept our apologies. A smaller tree adjacent was removed. The larger tree in question will be removed this week.

    Posted anonymously at 15:42, Wednesday 11 April 2018

  • Issue fixed. Thank you.

    State changed to: Fixed

    Posted anonymously at 09:49, Thursday 28 June 2018

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