Collapsed inspection cover on cycleway/footway
Reported in the Roads/highways category by MJ Ray at 17:16, Wednesday 10 January 2018
Sent to Norfolk County Council 3 minutes later
The concrete inspection cover north of the drain bridges has collapsed, leaving a deep hole. This is a trip hazard for walkers and crash hazard for cyclists. Please can an emergency cover be taped down until you make the owner replace it?
NCC ref ENQ-148740-F4F4P0 "We have reported the problem to the relevant Authority or Organisation for their investigation - The defect is not something dealt with by our highways teams so we have forwarded this on to the relevant authority or organisation for action"
That seems strange. Surely a failed manhole leaving a hole is a highway danger?
Posted by MJ Ray at 14:15, Friday 19 January 2018
Still open, via questionnaire, 14:37, Tuesday 13 February 2018
Still open, via questionnaire, 13:03, Friday 16 March 2018
NCC claim to have passed it to BT Openreach and told me to call them! I called BTO on 08000232023 options 1 and 1 and they claimed it hadn't been reported (but then where did the purple BTO-style fences come from?), so I reported it and it's reference number EA3WAX74 and should be fixed within 48 hours.
I also asked NCC whether they had any reference number or felt any responsibility to keep footways/cycleways accessible to all users...
Posted by MJ Ray at 13:04, Monday
Current situation this evening. I was slightly wrong: the fences are red, not purple.
Posted by MJ Ray at 18:58, Tuesday
Provide an update