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Collapsed inspection cover on cycleway/footway

Reported in the Roads/highways category by MJ Ray at 17:16, Wednesday 10 January 2018

Sent to Norfolk County Council 3 minutes later

The concrete inspection cover north of the drain bridges has collapsed, leaving a deep hole. This is a trip hazard for walkers and crash hazard for cyclists. Please can an emergency cover be taped down until you make the owner replace it?

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  • NCC ref ENQ-148740-F4F4P0 "We have reported the problem to the relevant Authority or Organisation for their investigation - The defect is not something dealt with by our highways teams so we have forwarded this on to the relevant authority or organisation for action"

    That seems strange. Surely a failed manhole leaving a hole is a highway danger?

    Posted by MJ Ray at 14:15, Friday 19 January 2018

  • Still open, via questionnaire, 14:37, Tuesday 13 February 2018

  • Barriers were placed on the collapse, blocking the entire cycleway. They then blew over in a storm. Still unfixed as of last Friday.

    Posted by MJ Ray at 14:37, Tuesday 13 February 2018

  • Still open, via questionnaire, 13:03, Friday 16 March 2018

  • Emailed NCC to ask for action on this, cc'd county councillor.

    Posted by MJ Ray at 13:14, Friday 16 March 2018

  • NCC claim to have passed it to BT Openreach and told me to call them! I called BTO on 08000232023 options 1 and 1 and they claimed it hadn't been reported (but then where did the purple BTO-style fences come from?), so I reported it and it's reference number EA3WAX74 and should be fixed within 48 hours.

    I also asked NCC whether they had any reference number or felt any responsibility to keep footways/cycleways accessible to all users...

    Posted by MJ Ray at 13:04, Monday

  • Current situation this evening. I was slightly wrong: the fences are red, not purple.

    Posted by MJ Ray at 18:58, Tuesday

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