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Pot holes down Beckett Lane. Damage to wall on Heckmondwike Road

Reported by Samantha Smith at 11:19, Tuesday 2 May 2017

Sent to Kirklees Borough Council 1 minute later

Pot holes have been there for years and only getting bigger with bad weather. Main wall has been damaged recently by means unknown.

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Updates

  • Thank you for reporting the issue with the wall. Logged on WALL455148

    Request For Street Repairs – Kirklees Area We have received your request and would like to thank you for contacting us.

    The council has a statutory duty, under Section 41 of the Highways Act 1980, to look after roads and pavements that are maintainable at public expense. These roads and pavements are inspected by trained highway engineers monthly, quarterly or once a year – depending on how much they are used.

    We carry out these regular inspections to make sure that roads and pavements are safe for everyone, and to identify any defects that need to be repaired. Areas of erosion and minor bumps may not look great but, unless they pose a danger to the public, they will not be repaired at this time.

    The time it takes for repairs to be undertaken depends on safety implications and how much the road or pavement is used. Repairs may be carried out within 24 hours if urgent, or within eight weeks if not so urgent. We also have a rolling planned maintenance programme for work such as road resurfacing and footway improvement works.

    We hope that this information helps answer your query. With limited budgets, the service cannot carry out inspections in response to individual requests but our routine inspections will pick up any problems and we will act as appropriate. Inevitably, there will be times when an urgent defect appears between inspections and the defect requires immediate repair, please ring: 01484 414700 and an engineer will visit the location as a matter of urgency.

    Yours sincerely Streetscene & Housing Customer Services

    Posted by Highways ROSS at 13:50, Wednesday 10 May 2017

  • Still open, via questionnaire, 12:18, Tuesday 30 May 2017

  • Top wall has been repaired but not the walls in the pictures provided. Also pot holes down the side of the small wall are getting larger.

    Kind regards

    Posted by Samantha Smith at 14:57, Tuesday 15 August 2017

  • Emailed to housing. Thank you for your fix my street request.

    We are moving down the route of digital by design where the onus is on customers to create a citizen portal for them to log and track their requests. Therefore from the 1st September 2017 any requests received via fix my street will not be input onto any system for investigation / action. You need to log requests via the Council website for these to be dealt with. Please click on the link below and select the relevant category. However if you do not wish to use the website, then please ring the contact centre on 01484 414700

    Http://www.kirklees.gov.uk/beta/transport-roads-and-parking.aspx

    Kind Regards

    Customer Services Highways Section Kirklees Council

    This email and any attachments are confidential. If you have received it in error – notify the sender immediately, delete it from your system, and do not use, copy or disclose the information in any way. Kirklees Council monitors all emails sent or received.

    Posted anonymously at 13:46, Thursday 24 August 2017

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