Rats caused by inadequate bins on Botanic Road. At least 5 bins missing lids, 56 with holes big enough for a rat to enter.
Sent to Liverpool City Council less than a minute later. FixMyStreet ref: 10030388.
I've spoke to many residents who say they've tried to get the council to do something without success. Some try to mend the holes in their bins (see photo). These bins cause a huge amount of litter, a lot of which no doubt adds to the litter in Botanic Park.
Updates
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Good Morning James,
Thank you for your e-mail and for using the Fix My Street App,
If the customer needs a new purple bin (domestic bin) they would need to call ourselves on 01512333001 an order one, there is a cost of £25.00 for deliver/admin fee.
If you would like any further assistance on this matter or anything else please let me know via e-mail.
Kind regards
Liverpool City Council
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Hello,
We are not customers, we are residents being over-run by rats. I read in your weekly council newsletter a fortnight ago how you were trialling a scheme to tackle the city's rodent problem. I was hoping 56 rat-eaten bins on one street would draw more of a problem-solving response than to repeat what it says on your website.
Under what circumstances do the council replace bins free of charge?
Cheers James Biggs
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Dear James
Thank you for your e-mail. Replacement purple bins are chargable costing 25.00
Request a replacement purple bin If your purple refuse bin has been damaged, stolen or is lost, please call 0151 233 3001. We charge a £25 administration and delivery fee for replacement bins, and you can pay over the phone with a debit or credit card.
To report a pest control issue please use the below link:
Pest control - Liverpool City Council
If you would like any further assistance on this matter or anything else, please let me know via e-mail. Kind regards Jennie
Liverpool City Council
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Hello,
What I asked was under what circumstances would a bin be replaced free of charge?
Cheers, James Biggs
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Dear James,
Thank you for your email.
Bins are replaced free of charge if they're damaged by bin crew.
If you would like any further assistance on this matter or anything else, please let me know via e-mail.
Kind regards
James
Liverpool City Council
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