How to buy

Sidestep a lengthy tender process and buy FixMyStreet Pro as a pre-approved service on the Government Digital Marketplace

Plans & pricing

Let us help you find the right FixMyStreet Pro plan for your local authority

Driveway
£0

If you set up your own Open311 endpoint, we’ll connect you to our FixMyStreet.com service for free – ideal if you already have your own street reporting service in place

Crescent
£7,500

The basic FixMyStreet Pro service, branded to look like your website, with useful tools to help you manage, moderate and respond to reports – ideal for a Parish or small District council

Boulevard
£20,000

Fully featured FixMyStreet Pro service, with unlimited  users, training, and integration with services such as Confirm and Mayrise – a good choice for most District and Borough councils

Avenue
£35,000

Our complete end-to-end FixMyStreet Pro service, with a powerful suite of tools for customer service and inspection staff – a must for larger Counties and Metropolitan boroughs

Compare plans

Pricing and feature information for all FixMyStreet Pro tiers
Features Driveway Crescent Boulevard Avenue
Define problem categories and email contacts Yes Yes Yes Yes
Dashboards None 1 customisable dashboard Customisable dashboards for up to 3 teams Customisable dashboards for up to 3 teams
FixMyStreet at your domain, with your branding No Yes Yes Yes
Moderate reports No Yes Yes Yes
System integrations (eg: CONFIRM, Salesforce, Mayrise) None None Up to 2 integrations Up to 4 integrations
De-duplicate reports No No Yes Yes
Customer services agents can report on customer’s behalf No No Yes Yes
Training No No Training workshop for up to 12 staff Training workshop for up to 40 staff
AddressBase integration No No No Yes
Roadworks.org planned works integration No No No Yes
Add asset locations No No No Yes
Offline functionality No No No Yes
Custom map tiles No No No Yes
Custom geocoder No No No Yes
Add adopted roads No No No Yes
Inspector specific views None None None Yes
Price per year Free £7,500 £20,000 £35,000

Getting ready to buy

1. Research

Check out the summary of our plans and pricing above then look at our full specs on G-Cloud to find out which FixMyStreet Pro plan is right for you.

2. Ask questions

Prior to making your purchase decision, you’ll no doubt be comparing us to other services. Feel free to drop us a line and ask us any questions — we’re always happy to help.

3. Ready to buy?

Check you’ve fulfilled all the requirements set out in the Government Digital Marketplace’s guidelines before going ahead and awarding the contract. Simple as that.

See the full spec for FixMyStreet Pro on G-Cloud

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See FixMyStreet Pro for yourself

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