How to buy

Sidestep a lengthy tender process and buy FixMyStreet Pro as a pre-approved service on the Government Digital Marketplace

Short on time? Request a callback and we’ll talk you through it

Plans & pricing

Let us help you find the right FixMyStreet Pro plan for your local authority


If you set up your own Open311 endpoint, we’ll connect you to our service for free – ideal if you already have your own street reporting service in place


The basic FixMyStreet Pro service, branded to look like your website, with useful tools to help you manage, moderate and respond to reports – ideal for a Parish or small District council


Fully featured FixMyStreet Pro service, with unlimited users, training, and integration with services such as Confirm and Mayrise – a good choice for most District and Borough councils


Our complete end-to-end FixMyStreet Pro service, with a powerful suite of tools for customer service and inspection staff – a must for larger Counties and Metropolitan boroughs

Compare plans

Pricing and feature information for all FixMyStreet Pro tiers
Features Driveway Crescent Boulevard Avenue
Meets government accessibility requirements Yes Yes Yes Yes
Define problem categories and email contacts Yes Yes Yes Yes
FixMyStreet at your domain, with your branding No Yes Yes Yes
Moderate reports No Yes Yes Yes
Analyse and export reports via admin dashboard No Yes Yes Yes
Understand seasonal and area-based reporting trends with live heatmap No No No Yes
System integrations (eg: CONFIRM, WDM, Exor, Symology, MS Dynamics, Salesforce, Mayrise, Alloy) None None 1 integration Up to 3 integrations / Street Manager planned works integration No No No Yes
Call centre agents can report on customer’s behalf No No Yes Yes
Admin ability to close duplicate reports No No Yes Yes
Automatic reduction of duplicate reports No No No Yes
Single sign-on integration capability with council websites No No No Yes
Training No Online documentation Online training for up to 8 staff Online training for up to 20 staff
AddressBase integration No No No Yes
Display assets (such as street lights and bins) on map No No No Yes
Use your own custom map tiles No No No Yes
Use your own custom geocoder No No No Yes
Add adopted roads No No No Yes
Offline inspector functionality No No No Yes
Price per year Free £7,500 £20,000 £35,000

Getting ready to buy

1. Join a webinar

Book yourself onto our next webinar. It’s the quickest, easiest way to find out which FixMyStreet Pro plan is right for your organisation.

2. Ask questions

Prior to making your purchase decision, you’ll no doubt be comparing us to other services. Feel free to drop us a line and ask us any questions — we’re always happy to help.

3. Ready to buy?

Check you’ve fulfilled all the requirements set out in the Government Digital Marketplace’s guidelines before going ahead and awarding the contract. Simple as that.

See the full spec for FixMyStreet Pro on G-Cloud

Join one of our regular webinars

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Schedule your one-to-one demo

Request a callback

See FixMyStreet Pro for yourself

Try our live demo