FixMyStreet technical support

If you have questions about FixMyStreet

It's often quickest to check our FAQs and see if the answer is there.

Please do not report problems through this form; messages go to the team behind this site, not a council. To report a problem, please go to the front page and follow the instructions.

From a UK Local Council and interested in finding out about FixMyStreet Pro?

Please look at our dedicated site.

Send a message to FixMyStreet’s technical support team



If you are contacting us about a specific report or update please include a link to the report in the message.

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You can contact technical support on

FixMyStreet is a service provided by mySociety, which is a registered charity, charity number 1076346.

If you wish to contact us by post, our address is

mySociety, 483 Green Lanes, London, N13 4BS, UK.