FixMyStreet technical support

If you have questions about FixMyStreet

It's often quickest to check our FAQs and see if the answer is there.

Please do not report problems through this form; messages go to the team behind this site, not a council. To report a problem, please go to the front page and follow the instructions.

From a UK Local Council and interested in finding out about FixMyStreet Pro?

Please look at our dedicated site.

Send a message to FixMyStreet's technical support team



Don't like forms?

You can contact technical support on

FixMyStreet is a service provided by mySociety, which is the project of a registered charity, UK Citizens Online Democracy, charity number 1076346.

If you wish to contact us by post, our address is

mySociety, 483 Green Lanes, London, N13 4BS, UK.

FixMyStreet Pro

The one-stop street reporting service for councils.

Integrate FixMyStreet with your council system for smooth, end-to-end report fullfilment.

Learn more