Toilet for the disabled, Egremont car park.
Reported in the Public toilets category by Brenda Campbell at 14:02, Sun 1 June 2008; the map was not used so pin location may be inaccurate
Sent to Copeland Borough Council 5 weeks, 1 day, 23 hours, 21 minutes later
I am a wheelchair user and on Monday, May 19th I had the misfortune to be locked in the toliet for the disabled. I had used my Radar key to open the door, which is a heavily reinforced one, presumably to deter vandals. As the door shut behind me I was left in total darkness and had to feel my way to the toilet, although I could have found it by smell alone! I could not see if there was a toilet roll or whether there were any hand washing facilities. I found it impossible to open the door to get out and had to pass my daughter the key under a gap at the base of the door. I dread to think what would have happened if I had been alone.
I went to the Copeland Borough council offices on May 21st and reported the matter to Ms KI Copeland who assured that the matter would be dealt with promptly.
Unfortunately I had to use the toilet on Friday, May 30th and nothing had been done to rectify the problem. I was already prepared so was able to cope but I think it is absolutely disgraseful that the situation arose in the first place and even worse that nothing had been done two weeks later. I only used the facilities with great reluctance once I encountered the apalling aroma as this did not bode well for the cleanliness of the facility, perhaps it was as well that I could not see what I was using!
Offensive? Unsuitable? Tell us
Updates
I had to do an awful lot of pushing to get anyone to do anything. One man insisted that the toilets were inspected daily and I said it was patently obvious from the smell and the absence of a light, that they weren't. He also said that it was the responsibility of Egremont town council and not Copeland Borough council so it was out of his durisdiction and I should contact them. I informed him that a word from him would carry more clout than a word from me and would he get back to me to let me know what was or was not happening. He rang on another occasion and said a light bulb had been ordered! Surely the council have a stock of light bulbs? An extractor fan had also been ordered and would be fitted as soon as it arrived, hopefully this would address the issue of the smell. I said regular, thorough cleaning would cure that.
I haven't been to Egremont recently so I do not know what progress, if any has been made, particularly regarding the door.
Provide an update
Please note that updates are not sent to the council. If you leave your name it will be public. Your information will only be used in accordance with our privacy policy